Caleb J. Email and Phone Number
Currently the Senior IT Engineer at Arcadium Lithium, with over eight years of experience in IT industry.Throughout my career, I've built extensive knowledge in computer hardware, software, and network systems, consistently staying abreast of emerging technologies and trends. My passion lies in optimizing IT service delivery to enhance business operations and user experiences.As the lead for Australian user support, I focus on creating IT documentation and procedures aligned with ITIL standards, significantly improving service delivery processes. My commitment to minimizing user impact and finding automated solutions has consistently driven efficiency and user satisfaction.I have played a pivotal role in the post-merger integrations of Orocobre and Galaxy Resources to create Allkem, as well as Allkem and Livent to form Arcadium Lithium. I supported the transition to unified domains, assisted the migration of over 2000 users to a single M365 tenant, and worked in configuring and administering key software systems, including SCCM, ServiceNow, and Adaxes.I am passionate about stepping into a larger role in IT service delivery, where I can leverage my expertise to drive strategic initiatives and deliver exceptional IT services across the APAC region.
-
Senior It EngineerArcadium Lithium Jan 2024 - PresentPerth, Western Australia, Australia
-
Senior It EngineerAllkem Limited Aug 2021 - Jan 2024Perth, Western Australia, AustraliaPlayed a critical role in the post-merger integration of Orocobre and Galaxy, traveling to new offices in Brisbane and Sydney to upgrade and configure systems for the merger.Instrumental in the transition to the new Allkem domain, working to rebuild and reconfigure all computers and servers from the former Galaxy and Orocobre domains.Assisted in the transition from multiple M365 tenants, migrating over 2000 users from two different hybrid Microsoft AD and M365 environments into a single tenant.Acted as the primary lead for Australian user support with a growing Service desk team. Served as the ServiceNow Administrator, enhancing the service delivery framework within the company. Focused on service delivery, configuring and administering key software systems including SCCM, Adaxes, CheckMK, SecretServer, Exclaimer, and ScreenCloud. Developed and maintained IT documentation and procedures in alignment with ITIL standards, ensuring consistent and efficient service delivery.Managed IT asset tracking and procurement for Australia, ensuring accurate inventory and efficient procurement processes to support business operations. -
Founder & Technical DirectorJonezy It Oct 2022 - Oct 2023Perth, Western Australia, AustraliaJonezy IT is a results-orientated provider of IT Support in Perth, Western Australia. We provide an array of services to Small and Medium businesses across the metropolitan area. We have a passion for providing high-quality IT Solutions to our customers tailored to their individual requirements.We view providing IT Support services as more than just technical support. We know that when our customers succeed, we succeed. We work with you to make sure not only are you choosing the best technology solutions for your business, but you and your staff are also utilising your existing platform to its highest potential. -
Senior Help Desk TechnicianGalaxy Resources Limited Aug 2018 - Aug 2021Perth, Western Australia, AustraliaProvided advanced technical support and troubleshooting services to end-users for computer hardware, software, and network issues, with a focus on server and network infrastructure.Supported the expansion of Galaxy Resources' operations, managing IT support for new lithium production facilities, hard rock mines, and brine assets in Australia, Canada, and Argentina.Served as the primary escalation point for IT support in Argentina and Canada, ensuring consistent and reliable IT service across all international locations.Collaborated closely with the head of IT to implement new systems and upgrades, enhancing the overall efficiency and security of the company's IT infrastructure.Planned and organised multiple office relocations, hardware refreshes, and the implimentation of new IT systems as Galaxy transitioned from a small junior miner to an international S&P/ASX 200 Index company.
-
It Help Desk TechnicianGalaxy Resources Limited Dec 2016 - Aug 2018Perth, Western Australia, AustraliaReported directly to the head of IT as the only other IT staff member, providing comprehensive support across all company locations.Delivered on-site user support at the Ravensthorpe mine and the head office in Perth, handling a wide range of technical issues.Provided technical assistance for Microsoft Office applications, Windows operating systems, and various user hardware including printers, phones, and Wi-Fi.Developed and honed system administration skills by assisting the head of IT with troubleshooting network and Windows Server infrastructure, learning through hands-on experience and mentorship.Played a crucial role in maintaining daily IT operations, ensuring minimal downtime and prompt resolution of technical issues for all users.
Caleb J. Education Details
-
Financial Planning And Services -
ItilItil Foundations -
Network And System Administration/Administrator -
Information Technology
-
Certificate Ii Infomation Digital Media Technology
-
Certificate Ii Business
Frequently Asked Questions about Caleb J.
What company does Caleb J. work for?
Caleb J. works for Arcadium Lithium
What is Caleb J.'s role at the current company?
Caleb J.'s current role is Senior IT Engineer @ Arcadium Lithium | IT Service Delivery APAC.
What schools did Caleb J. attend?
Caleb J. attended Curtin University, Itil, South Metropolitan Tafe, South Metropolitan Tafe, South Metropolitan Tafe, South Regional Tafe.
Not the Caleb J. you were looking for?
-
1babyclaw.com -
-
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial