Vice President | April 2021 - May 2022Assistant Vice President | August 2020 - March 2021Agile Product Development - • Own, manage and prioritise investment products backlog for FRANK by OCBC, the youth brand of OCBC Bank• Define user stories and requirements for agile squad’s development; work closely with UI/UX team to design user journeys and experienceBusiness Development - • Set up investment products roadmap for agile squad based on stakeholder, business, and customer requirements through insights and data• Involve in commercial partnership and operating model deliberations• Work with stakeholders to deliver new end-to-end digital- and mobile-only operating modelRisk Management - • Establish risk management processes and controls, and support business head to drive risk culture for new department set up

• Served as executive key point person for coordinating division-related business support; orchestrated communications across business units• Facilitated the development of overall divisional digital strategy with business heads and consultants; established tracking mechanism for key performance indicators and initiatives across 10 business units• Prepared and coordinated financial and central bank reporting requirements• Planned, coordinated and executed events such as annual town hall for over 200 senior executives and leaders, leadership off-sites, and other PR initiatives

Segment and Marketing Assistant Vice President | April 2018 - March 2019Marketing Manager | July 2015 - March 2018Project Management - • Led and executed integrated marketing initiatives for WealthManagement (WM) and Consumer Secured Lending (CSL) including always-on, tactical, andnew product launches✓ 2018: passbook savings campaign resulted in five times increase in weekly freshfunds deposited✓ 2017: auto insurance campaign resulted in 82% increment in premium collected✓ 2016: online travel insurance campaign generated 50% increment in premiumcollected for single trip plans✓ 2015: CSL campaign resulted in over 2,000 successful loans closedBusiness Development - • Developed proposition for new seniors segment in less than sixmonths with more than five new partnerships✓ 2018: project owner for OCBC Online Will Generator with successful launch gatheringover 20 news coverage and 1,500 wills in less than a month✓ 2018: Silver Years Campaign launch received over ten news media coverage

• Joined the Young Bankers Programme, a 1-year structured management associate programme with foundational training and cross-departmental attachments. • Wealth Management (Bancassurance) - involved with planning of 2016 strategy for General Insurance; drafted due diligence documentation for the on-boarding of new product and processes; other duties: mystery shopping, competitive analysis, UAT, planning of annual kick-off meeting • Branch Banking (Service Ambassador) - performed customer service role at Tampines Branch, drafted branch improvement proposal, assisted in daily documentation reviews including AML checks, planned customer engagement activities for 2016

• Led, managed and conceptualised various quantitative and qualitative research projects related to population studies on adolescents’ health and communicable disease; including research design, data analysis and reports • Principal Investigator for Students'​ Health Survey (Polytechnic) 2014, Co-Investigator for Students' Health Survey (Mainstream) 2015• Provided consultancy support for other departmental colleagues to improve evaluation tools and KPIs through the use of research data • Secretariat for Leadership Group Meeting chaired by CEO (two-month stint as part of development) • Vice-Lead in HPBLifestyle, Healthy Workforce Committee – oversaw subcommittee’s annual work plan, budgeting and leading team in organisation of monthly board-wide sporting events and other related sporting initiatives