Caleb Mccoy Email & Phone Number

Colorado Springs, Colorado, United States

• Single-handedly solved over 200 3rd and 4th tier trouble tickets from the Department of Defense, US, and international companies.
• Utilized comprehensive knowledge of PC and server architecture, operating systems (Windows and Linux), and networking protocols to ensure efficient and reliable system performance.
• Conducted remote administration tasks, including backup administration, patch management, and web server administration, to maintain optimal system functionality and security.
• Implemented and managed Active Directory, investigating core components and utilizing group policy for effective organization, management, and troubleshooting of security settings.
• Designed purposeful Windows networks according to best practice, demonstrating strong planning and documentation skills, and resolving complex technical issues to ensure seamless operations.

Denton, Texas, United States

• Oversaw all aspects of organizational operations, training, and logistical support; ensured all personnel within key organizational functional areas were adequately trained and resourced.
• Guided organizational standing operating procedures and implemented changes to standing policies gleaned from best practices and lessons learned from real world practical applications.
• Organized statistics and performance metrics, using Microsoft suite applications, for a variety of operations including deliveries, warehouse inventory, yard efficiency, and profits over time.
• Communicated delivery information and status with customers and management; maintained vendor relationships to ensure quality material was available and purchased at a cost beneficial to our bottom line.
• Tracked purchase orders, meticulously checking for errors and accuracy in both material and pricing before delivery and supervised the delivery of over 300M pounds of building materials annually.

Fort Polk, LA

• Managed 8 employees and provided guidance on organizational standing policies, procedures, and processes; ensured all subordinate leadership were in alignment with organizational vision, culture, and values.
• Trained new members and regularly retrained teams of 8 personnel on equipment operation keeping each individual proficient to perform assigned tasks.
• Advised senior leadership on all operational, training and personnel readiness related matters; provided input for the development of operational plans, tasks list, and oversaw the execution of directives.
• Identified deficiencies and capability gaps in organizational assets and capabilities and resolved complex issues by enlisting subject matter experts and through collaborative problem solving.

Vilseck, GM

• Supervised logistics and maintenance of 15 vehicles valued at $50M; tracked maintenance logs and usage using Microsoft Excel to keep each vehicle functional for the assigned operation.
• Conceptualized and implemented new processes to monitor and maintain equipment resulting in new standard operating procedures for the organization.
• Coordinated with executive leadership and maintenance teams to ensure all vehicles were operational.
• Exercised interdepartmental communication skills to achieve smooth work processes and improved cooperation.

Master'S Degree, Cybersecurity

Expected completion spring of 2025.

Bachelor Of Science - Bs, Information Technology

General Education

Activities and Societies: Varsity Football TeamAcademic Dean's List Fall 2013

Network And System Administration/Administrator