Caleb Ontiveros Email & Phone Number

Berkeley, California, United States

Oakland, California, United States

Manage day-to-day operations of the Museum’s main campus and two additional sites. Oversee and assist with project management related to campus repairs, operational improvements, and organizational initiatives. Manage and track facility maintenance and campus access requests with FMX work order system. Maintain departmental document organization system..

Oakland, CA

Managed company-wide daily customer service interactions. Logged, tracked, and reported issues to company stakeholders to assess/ improve upon quality control, fulfillment, etc. Created in-depth reports related to customer experience and email marketing metrics. Developed and implemented customer service policies, procedures, and initiatives related to.

San Francisco Bay Area

Managed operations for vegetable and fruit box program, which provides 75% of operating costs for the Phat Beets Produce organization and supports programs and community work centered around food justice, restorative economic and social justice. Oversaw all member accounts and subscriptions, customer support and new member recruitment and retention. Worked.

Berkeley, CA

Supported members of our Farmigo Food Communities in the New York, Bay Area, and Seattle regions. Helped assure customers were delighted by quick and thoughtful responses to a variety of their questions, comments, and concerns. Also, coordinated with the Farmigo team, customers, organizers, and producers to identify areas of improvement and implement ways.

Oakland, CA

Oversaw an 8-person retail team stationed at 8-weekly markets year-round. Executed efficient and productive operation systems that entailed product ordering, inventory control, equipment/vehicle maintenance, and weekly banking deposits. Interfaced with other management teams (Supply Chain, Order Management, Wholesale, Accounting, and other retail.