•Conducted comprehensive market research by collecting and analyzing data on consumer demographics and preferences•Executed in-depth interviews with potential customers to gather qualitative feedback•Investigated buyer behaviors and motivations to identify purchasing drivers•Researched the Inflation Reduction Act and its associated tax incentives, assessing their impact on consumer decision-making

• Utilized customer relationship management software to export data and retrieve key insights• Researched strategies for improving international alumni engagement

• Compiled data, such as demographics, to maintain compliance with state-funded grants• Maintained accuracy of records within an information system by reconciling differences• Conducted interviews with incoming homeless guests to assess their immediate and long-term needs, which were further communicated to case managers and clinical staff• Created daily shift reports on MS Word to bridge communication between morning and evening shifts • Communicated effectively with diverse populations, including veterans, asylum seekers, and LGBTQ+ guests

• Managed a caseload of fifty-five clients as a part of a team of three care managers• Collaborated with six nonprofits to develop a marketing strategy that increased awareness of community services• Assessed client problems to create and implement long-term solutions that enhanced quality of life• Engaged incarcerated clients through scheduled visitation to create post-release plans focused on preventing recidivism• Transported clients to/from medical appointments, psychiatric hospitals, and necessary quality of life events

• Consulted with patients to address concerns and establish short-term goals• Developed professional relationships with patients to build trust and improve patient outcomes• Monitored patients to uphold a therapeutic setting, ensuring compliance with treatment protocols

• Strengthened the life skills of adolescents by soliciting help in daily tasks, such as cooking• De-escalated conflict between adolescents to support a positive environment• Ensured adherence to treatment program guidelines by communicating expectations to adolescents