Ari Stoeffler Email & Phone Number

Boston, Massachusetts, United States

Contributed to the creation of interview and survey questions for both qualitative and quantitative phases of the study.Interviewed five transgender community members about their experiences accessing contraception and abortion care.Presented findings of Phase 1 at the North American Family Planning Forum, the National Transgender Health Summit, and the.

Boston, Massachusetts, United States

Creation of Gender Affirming Hormone Therapy supportive referral program to support legal, housing, and mental health needs of PPLM patient through telehealthContract management and liaison for Call Center responsible for delivering high quality training and communication between Health Center operations team and UPICContinued management of Counseling and.

Boston

Managed four Patient Services Specialists in providing exemplary customer service to callers requiring assistance with medical records, pre-verification of insurance benefits, and appointment booking.Continued supervision and training of Counseling and Referral Hotline volunteers and Counseling and Referral Supervisor.Provided healthcare navigation for.

Supervised Counseling and Referral Hotline program, volunteers, and co-supervisor.Trained ten new counselors yearly through a 50-hour long program.Implemented new volunteer management and database system for recording patient and referral partner information.Created new counselor evaluation system to improve volunteer and patient experience.

Assisted patients with appointment booking, travel and lodging logistics, funding, and emotional support when they were too far along or medically ineligible to be seen at Planned Parenthood.Implemented new Certified Application Counselor role for assisting patients in MassHealth enrollment.Supported database reporting for annual DPH review.

Worked with Call Center Manager to improve operations and workflows.Developed training plan for new Patient Engagement Specialists.Supported Patient Engagement Specialists regarding appropriate protocols and policies for patients and clinic assistance.

Boston, MA

Assisted Planned Parenthood callers over the phone with appointment booking, medical records processing, answering questions, and connecting with departments throughout Planned Parenthood.Educated patients regarding upcoming and outstanding balances and connecting them with appropriate resources for assistance.

Manage ten offices' information technology and system maintenance. Provide support for staff by ensuring that they have the resources necessary to run their offices efficiently to meet their campaign goals. Coordination of internal staff communication between state-level staff directors and national department directors. Organization of campaign activities.

Cambridge, MA

Staff recruitment and management for a campaign office with 5-15 canvassers. Raise money to fund grassroots campaigns and build up organizations. Educate the public about serious social justice and environmental issues. Manage administrative details of running a campaign office.

Saratoga Springs, NY

Creation and presentation of ally training for the LGBTQ community for the Skidmore community, Peer Health Educators, Student Athlete Advisory Committee, and Coaches from the Athletic Department.

Skidmore College

Distribution of literature to Skidmore community regarding sexual health, sexual misconduct, relationships and gender issues. Liaison between student body and administration in programming on sexual misconduct.

Skidmore College

Member of Task Force including the Head of Campus Safety, the Dean of Students, the Head of Residential Life, the Head of the Counseling Center, the Head of Health Services, and the Title IX Coordinator. Creation of Advocacy guide for faculty regarding handling issues of sexual assault. Creation of Sexual Misconduct guide for Skidmore College.

Saratoga Springs, NY

Sales, inventory, organization of small business. Cash register experience included.

Skidmore College

Buy back textbooks from students, as well as management of large amounts of money from the bank to facilitate the buy backs.

Shrewsbury, NJ

Supervising the special needs teenagers during such activities as dance, crafts, and bowling while filling the role of camp counselor.