AeroLeads people directory · profile
Cale F. Email & Phone Number
Manager, Service Desk
at
MRE Consulting
1 work email found
@ev1.net
3 phones found area 281 and 832
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Service Desk
Location
Houston, Texas, United States
Company size
Who is Cale F.? Overview
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Quick answer
Cale F. is listed as Manager, Service Desk at MRE Consulting, a company with 246 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at ev1.net, phone signal with area code 281, 832, and a matched LinkedIn profile for Cale F..
Cale F. previously worked as Manager, Enterprise Support at Emerus Holdings, Inc. and Manager, Technical Support at Service Corporation International. Cale F. holds Associate, Business Management, Minor In Marketing from Houston Community College.
Company email context
Email format at MRE Consulting
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*@ev1.net
68% confidence
AeroLeads found 1 current-domain work email signal for Cale F.. Compare company email patterns before reaching out.
Profile bio
About Cale F.
Results-driven, hands-on, and analytical IT Support leader with proven ability to optimize quality of customer service and communication. Strong business acumen and communication skills, with comprehensive experience defining, developing, and executing foundational components of service desks and support organization ticketing systems. Demonstrated success in creating and implementing workflow improvements. Champion continuous improvement by training, mentoring, and leading customer service teams to improve service experience, create engaged customers, and facilitate organic growth.• Strategic Planning & Forecasting• Marketing Management• Technical Support• Onboarding/Offboarding Management• Quality Control & Processing • Staff Training & Leadership• Customer Service• Vendor Management• SOX Process & Compliance• Network Management • Project Management• Operations Management• Technical Documentation• Mobile Device Management• End-User Computing ManagementTechnology: Windows 10, O365, Microsoft Teams, InTune, SharePoint, Telephone Expense Management, ServiceNow, ManageEngine, SCCM, Active Directory, PagerDuty, Cisco Meraki, OKTA, Wrike, Squarespace, eFax, Cisco WebEx, Coupa, Workday, Ivanti HEAT
Listed skills include Training, Management, Troubleshooting, Sales, and 57 others.
Current workplace
Cale F.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Mre Consulting
5 roles
Cale F. work experience
A career timeline built from the work history available for this profile.
Manager, Enterprise Support
Current- The IT Enterprise Support Manager will lead a growing team of IT professionals across the US to provide exceptional IT support and drive standardization across the company. The manager must be able create metrics on.
- Lead, motivate and cultivate the company’s Desktop Administrators.
- Ensure service team metrics meet KPI’s and SLAs while upholding highest level of customer service and satisfaction.
- Regularly interact with CEO’s/ CNO’s and other key stakeholders, providing updates on IT initiatives, addressing concerns, and aligning IT operations with business objectives.
- Work collaboratively with the IT deployment team for new hospital builds and other IT deployments.
- Implement standardization initiatives across all IT operations to improve efficiency, security, and consistency.
Feb 2024 - Present
Manager, Technical Support
Managed the Escalations/Telecom teams in order to deliver a better customer experience, implement ticketing SLA's, standardize processes, create documentation, account for all telecom costs and manage projects.The Escalations team was responsible for all network/internet/telecom connectivity at all of SCI's locations. If something at a location went down.
Jan 2022 - Oct 2023
Service Desk Manager
Managed an IT support team of 9 individuals responsible for all first line troubleshooting, onboarding/offboarding, Active Directory, account administration, Files/Folders permissions and triaging all service desk tickets while adhering to a strict SLA policy. Act as the primary IT focal point for all IT personnel, IT Business Partners and the Executive.
Apr 2021 - Jan 2022
Manager, End User Computing
Manage team of Desktop Support and Network Support technicians. Provide white glove level support to Executives. Oversee all major company-wide IT initiatives. Facilitate all IT staff meetings. Manage office space and GoToMeeting conferencing. Provide approval of all IT-related invoices. Create and implement standard operating procedures for hiring.
Feb 2015 - Apr 2021
1 education record
Cale F. education
-
Houston Community College
FAQ
Frequently asked questions about Cale F.
Quick answers generated from the profile data available on this page.
What company does Cale F. work for?
Cale F. works for MRE Consulting.
What is Cale F.'s role at MRE Consulting?
Cale F. is listed as Manager, Service Desk at MRE Consulting.
What is Cale F.'s email address?
AeroLeads has found 1 work email signal at @ev1.net for Cale F. at MRE Consulting.
What is Cale F.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 281, 832 for Cale F. at MRE Consulting.
Where is Cale F. based?
Cale F. is based in Houston, Texas, United States while working with MRE Consulting.
What companies has Cale F. worked for?
Cale F. has worked for Mre Consulting, Emerus Holdings, Inc., Service Corporation International, Csat Solutions Lp, and Klx Energy Services.
How can I contact Cale F.?
You can use AeroLeads to view verified contact signals for Cale F. at MRE Consulting, including work email, phone, and LinkedIn data when available.
What schools did Cale F. attend?
Cale F. holds Associate, Business Management, Minor In Marketing from Houston Community College.
What skills is Cale F. known for?
Cale F. is listed with skills including Training, Management, Troubleshooting, Sales, Networking, Marketing, Project Management, and Analysis.
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