Trusted executive driven by the challenge of leading teams to create products and services that are essential to the people who use them.Dynamic creative leader able to consistently inspire, coach, and provide teams the direction and autonomy necessary to succeed.Proven innovator with tested methods to learn fast, navigate ambiguity, surface out-of-the-box opportunities and get to market.User advocate able to identify latent needs, spread empathy and use the voice of the customer to inspire a company-wide customer obsession.Experience expert with the capacity to articulate moments of delight in vivid detail and integrate new technologies to enable them at scale.Confident collaborator familiar with the needs of every business unit and the opportunities to nurture and drive alignment among them.Passionate storyteller able to leverage data and insights and visualize new connections that resonate across the business and enable change.STRENGTHSLow ego Leadership ∙ Creativity ∙ Innovation ∙ Strategy ∙ Empathy ∙ Design Thinking ∙ Collaboration ∙ Product Design ∙ User-Centered Design ∙ Compelling communications ∙ Relationship building ∙ Prioritization and managing trade-offs ∙ Change management ∙ Business Acumen ∙ 0-1 ∙ Service Design SKILLS Written, verbal and visual communications ∙ Data-driven decision making ∙ User research ∙ Design research ∙ User journeys ∙ Visual design ∙ Process development ∙ Hiring, managing, mentoring and coaching talent ∙ Prototyping ∙ UX, UI ∙ A/B testing ∙ Figma, Adobe SuiteIndustries:B2C, B2B, SaaS, Retail, Commerce, Ads, Sales, Marketing, Startups
Listed skills include Service Design, Co Creation, Innovation, Ethnography, and 24 others.
