Kevin Calhoun Email & Phone Number

Customer case study: Pete Kachur is the Manager of Food Service and Nutrition for IU Health. He has been there for over 10 years and manages a staff of 90. He stated in our interview, "We are measured on patient satisfaction and the reality is that people vote with their stomachs. Was the tray on time? Was the food hot when it should be hot and cold when it should be cold? Was the order right? These are the measuring sticks that had to be achieved with a paper-based process that was antiquated at best, with every process step being manual. We were fighting a battle..." learn more at https://www.youtube.com/watch?time_continue=2&v=6FIN47a7z6U

Customer case study: Beverly Douglas is the customer service team lead for Food and Nutrition for IU Health. For over 10 years she has managed a staff of 25 people. In our interview, she states, "We work with multiple food restriction ranging from patients with diabetes, heart concerns, low fat/high protein, soft diet or even liquid diets. Providing the wrong foods to the wrong patient at the wrong time is a recipe for disaster. The previous process had no way of tracking the history of the food distributed to a patient short of digging through a forest of boxes and paper...learn how we helped at https://www.youtube.com/watch?v=qUF8mMLYiFU&feature=youtu.be

Customer case study: Lindsey Overstreet is the team lead supervisor for Food and Nutrition at IU Health. She has managed a staff of 25 for over 5 years. She stated on our interview that, "We are audited frequently and asked to produce documentation that supports our actions. Because of the labor-intensive nature of the previous process, fraud was a common occurrence on both sides of the patient experience. The reality is that the manual process didn’t support real-time inventory tracking...learn how we helped at https://www.youtube.com/watch?v=se_fYyDhpow&t=2s