Senior Consultant, Organizational Change Management
Current- Led business owners through agile development practices such as discovery sessions and requirement gathering sessions to ensure an understanding of business needs and workflow processes to createcustom software through Appian platform.- Provided training analysis and best-practice guidance for system implementation to ensure seamless user adoption for new custom software, including using live session, recorded video, and written guidesto meet all preferred styles of learning.- Managed and led user acceptance testing sessions customized to user groups to ensure timely feedback and buy-in from key leadership stakeholders at different stages of system development process.- Developed custom project management strategy using Asana software by analyzing and streamlining work processes across five international units to create a cohesive workflow with automations to improve business processes for a specific department.