Calida Reyes Email and Phone Number

-Communicate with vendors to ensure that proper paperwork is filled out accurately and invoices are submitted properly-Maintain all financial accounts and keep detailed records of all transactions-Calculate budgets to ensure financial goals are being met-Manage and maintain Quickbooks including reconciling bank accounts, processing payroll, and troubleshooting

-Sold and managed all private party river tubing and brewery tour bookings over the phone and by email averaging $2,000 per week from May-September-Planned and coordinated corporate events for groups of 50+ people including managing budgets and working with multiple vendors and food suppliers-Coordinated and assisted team members with vehicle rental, scheduling tour guides, and research and development -Established and maintained relationships with clients, vendors, and tour guides requiring excellent communication skills-Managed all aspects of back-end operations including setting up, testing, and monitoring all software programs like Rezdy and ZenDesk-Trained team members on how to use all software programs-Worked with a very small team as part of a startup in their first year. I worked here from April 2015 to November 2015 and then came back to work for them in June of 2016.

-Set up all new client accounts including payroll, tax withholdings, and direct deposit. This requires the utmost attention to detail as each account is different and may include complex tax setups-Collaborated closely with a small team to ensure that all client’s accounts were set up correctly -Assisted other departments, mainly Tax ID, with various projects like opening and closing tax accounts

-Create a marketing plan for the entire organization from the ground up-Maintain all social media outlets including Facebook, Twitter, LinkedIn, and Google+-Engage the community by attending events and recruiting new clients-Manage the bi-monthly newsletter-Assist with loan policy agreements and edit loan policies and procedure manuals as needed-Increased social media visibility by 150%

•Territory manager for all of our South Texas dealerships•Processed all refund check reissues•Managed all gap insurance cancellations•Problem solved and analyzed issues to find an immediate solution •Communicated with dealers, lenders, and customers to provide efficient and effective customer service

•Started as seasonal then hired as a core employee•Obtained a promotion from retail associate to loss prevention associate within four months•Established and maintained lasting relationships with customers•Implemented a new filing system to create more efficient organization

•Developed and maintained customer relations •Collaborated with other departments to achieve company goals

•Compiled all proof booklets using Photoshop•Cultivated lasting relationships with clients•Managed social media networks including Facebook and all correspondence with clients

-Photographed special events on and off campus-Maintained and monitored the online database for video and photography-Managed the social media networks for the department-Assisted with video production and post-production editing

•Promoted recreational sports by attending various events on campus•Coordinated the intramural basketball league for 10 teams each semester