▪ Ensuring growth for existing business by leading cross business unit customer through proper governance, communication and delivery management▪ Lead for contract negotiations, including commercial and delivery terms. ▪ Pre-sales lead on opportunities coming from customers in the portfolio, ensuring review, qualification and development for those opportunities in collaboration with the Business Units.▪ People Manager for delivery teams ▪ Customer engagement – responsible for managing customer needs, expectations and satisfaction.

Developed and launched in the organization the new Client Management Office (CMO).Coordination of the CMO activities and People Manager for the Client Partner (CP) team.Reporting on running business expansion, following growth, efficiency and engagement indicators.

▪ Account Lead for multiple clients, owning P&L and accountable for delivery of Endava services (multi million GBP per year)▪ Commercial management – reach target profitability, manage costs, financial forecast. Lead negotiations around commercial aspects of the engagements▪ Contract and Risk management - manage the contractual relationship with all clients in the portfolio. Maintain a Risk and Issue log and manage this with all appropriate stakeholders▪ Business Winning – ensure all opportunities are reviewed, qualified and developed▪ Relationship management – accountable for managing client expectations and satisfaction. Accountable for ensuring adequate communication at all times and at all needed levels▪ Delivery management – manage the delivery teams and deliver services on terms agreed with the client. Manage timelines, costs and scope. Responsible for staffing, on-boarding and team shaping▪ People management – Lead teams of more than 50 people, with line management and career coaching responsibilities. Govern the account leadership team

▪ Responsible for delivery of Endava internal projects as well as one Endava media client▪ Communicate with all stakeholders to gather and relay information around the projects and requirements▪ Coordinate with internal stakeholders and external suppliers▪ Internal communication of updates around project milestones

▪ Communicate with all stakeholders involved in project delivery to clarify product requirement, roadmaps and integration issues▪ Facilitate Scrum Ceremonies (Planning, Discovery, Daily Stand-ups, Reviews and Retrospective)▪ Track and communicate Scrum team metrics▪ Identify and remove impediments for the team in order to keep focus on delivery and reaching the spring goal▪ Report to stakeholders on project status (sprint reports, testing reports etc.) ▪ Analyse potential further developments based on business value provided▪ Facilitate discussions and conflict resolution

▪ Manage multiple projects across various clients in the German market▪ Communicate with clients to define and implement requirements▪ Plan and estimate the time and resources needed for project completion▪ Manage developers to implement approved project requirements, starting from project initiation▪ Create timelines and tracking progress of multiple projects in order to ensure they are released on time and on budget▪ Understand project results and analyse their applicability▪ Report to client on project status (sprint reports, testing reports etc.)▪ Develop processes, procedures and standards for Project Management

▪ Develop and evaluate organisational priorities and strategies (managed with Balanced ScoreCard)▪ Manage the national planning process, including the development of connected instruments and processes (quarterly review and re-planning process)▪ Set the organisational deliverables as part of the medium term global development strategy (5 years)▪ Responsible for all financial and legal aspects of the organization (e.g. budgeting, legal compliance)▪ Account manager for national strategic partners (corporate, governmental and non-governmental)▪ Responsible for setting up the AIESEC in Estonia Alumni Association together with AIESEC Alumni (planning, fund raising, legal compliance, budgeting, financial compliance)

▪ National manager for the International Internship Program (developing national growth strategies, including establishing the target group, communication channels, product development etc.)▪ Develop and coordinate international partnerships for product delivery▪ External representation in national and international events related to youth mobility and policies▪ Account manager for various governmental, non-governmental and educational institutions (e.g. The Office of the President of the Republic of Estonia, Estonian Business School, Tallinn University, Dream Foundation, JCI Estonia)▪ Responsible for 4 national conferences (60 to 120 attendees) of AIESEC in Estonia

▪ Ensure the strategic development, relevance and competitiveness of the organization on short, medium and long term, in local and global environment (according to AIESEC global standards)▪ Manage the planning framework of the organization▪ Analyze, develop and implement performance and project management processes (for managing multiple projects)▪ Develop strategic partnership for the organization, with other AIESEC entities, local and national enterprises as well as local authorities▪ Develop and implement a succession and transition plan for the executive board (together with the Vice President Human Resources)▪ Manage the executive team composed of 8 people (coaching, support in functional planning and review, performance monitoring and appraisal)

▪ Develop, implement and evaluate marketing / communication strategies of the organization (general communication, marketing for specific products or projects)▪ Ensure the logistic capacity needed for the organization to run current operations (office management, maintenance, procurement etc.)▪ Implement global branding rules and review the correct use of the brand in all contexts▪ Coordinate the presence of the organization in external events and media broadcasts▪ Project management experience: ▫ Website rebuild – planning, coordination with web agency, content creation, website maintenance

▪ Analyze the US real estate market▪ Compile the information in a monthly report giving an overview of the real estate trends in US states