-Managed the Travel Tacoma + Pierce County Visitor Information Center-Promoted destination opportunities to in-market visitors-Oversaw and managed a team of volunteers and temporary staff-Created informational materials for visitors-Assisted marketing team programs-Tracked visitor data through CRM-Wrote destination blog posts and long-form itineraries

- Developed microsites for upcoming conventions and meetings- Wrote and distributed group resumes to community organizations- Provided destination information and assistance to meeting planners- Communicated to incoming groups through Simpleview CRM- Inventoried amenities

- Assisted visitors through the Visitor Information Center- Managed daily operations of the mobile Information Center- Compiled and mailed informational destination packets- Curated and manage dcounty-wide online events calendar using Simpleview CRM- Wrote weekly blog posts on weekend activities through Simpleview CMS- Created monthly volunteer newsletters- Engaged in volunteer retention- Supported the marketing department through campaign development and management

- Conducted wine tastings for winery visitors - Gave viticulture presentations to large groups, or upon special request - Answered customer questions about viticulture and Columbia Winery - Educated visitors on Washington wine, history, and geography - Suggested other local wineries or areas of interest for visiting guests - Processed sales on POS systems - Promoted the Wine Club - Packaged wine releases, tracked member pickups in secure database, processed wine pickups and/or shipments - Inventoried wines poured in daily operations

- Plan, schedule, and implement daily English lessons in accordance with school curriculum for students K-7 - Grade homework assignments and tests leaving constructive comments- Manage classroom behavior - Weekly oral tests with students via telephone - Research unit lesson topics and science labs- Conduct parent teacher conferences to answer parent questions, explain curriculum, and discuss family goals and objectives - Communicate with parents through student log books - Plan and participate in school events - Supervise school outings

- Coordinated a non-profit four day summer arts festival including local artist booths, youth art activities, musical performances and local organizations- Corresponded with event participants, community sponsors and local partners through email, phone, and face to face interactions to update and inform on festival development- Developed event timelines, including pre and post event duties- Designed visual communication aid for festival attendees in Adobe Illustrator- Managed, and scheduled, event volunteers- Analyzed visitor surveys and organized data using Microsoft Excel- Wrote end of year grant report on event’s impact on county tourism, using Microsoft Word - Provided clerical and administrative support to the Executive Director- Wrote articles for organization’s monthly newsletter- Assisted in routine member mailings, created mailing labels on Microsoft Word- Created a Logic Model of organization’s Education Program illustrating program benefits using Adobe Illustrator- Updated organization website and social media postings- Answered gallery phones and greeted visitors to the art gallery- Updated membership database with member changes and updates

- Greeted walk-in guests and sat them at appropriate tables- Planned for and organized daily reservations, accommodating for customer requests- Handled large volume of customers on busy local event days, and summer weekends- Multi-tasked between running the door, relaying information to servers, and clearing tables under chaotic conditions - Answered phones and processed takeout orders- Communicated with other hosts on restaurant updates to establish table wait times- Attended to multiple tables simultaneously by taking orders, and delivering food and beverages- Communicated daily specials and made menu recommendations according to customer preferences- Clarified customer desires to kitchen and bar staff- Processed customer checks and accommodated different methods of payment- Maintained a professional attitude and appearance, despite the busy restaurant environment