Using the Reduxo tools conduct onsite audits as prescribed in the contract for that particular customer. This involves data capture as prescribed and then using the verifcation tools to check the quality of the data capture..

With initial responsibility as Operations Supervisor and BaaN Tools Administrator, my role quickly expanded to encompass all aspects of IT at the Clayton site, including planning and support for 24x7 manufacturing and shared services. In 2011-2012, I was the project lead for all IT infrastructure requirements supporting the site expansion from one to three sites with user growth targeted at 450 employees. A key focus in managing the expansion projects included supporting the expanded communications infrastructure and manufacturing capabilities, as well as working to meet certification requirements of Corning Inc global network and security standards.Key Responsibilities• Ensure that all locally-hosted IT systems are available to customers as the business requires. • Ensure data integrity of all locally-hosted systems.• Monitor and assist in management of the LAN, including Cisco Core and Edge Switches. • Project manage all IT aspects of the site, manufacturing and end-user expansion projects.• Manage and support all Manufacturing and security IT systems, including Windows Server 2008, Linux Red Hat and AIX servers.• Provide support for all SQL and MySQL manufacturing databases. • Testing and rollout of new manufacturing-related software, working with business and manufacturing stakeholders.• Research and recommend software requirements, implementations and IT support requirements. • Support and maintain all end-user devices, software and security access requirements, for both manufacturing and office applications. • Plan and implement end-user training for Desktop and Manufacturing applications.• Support manufacturing and office computer users, via ITIL based ServiceNow software.

Responsible for the administration and support of all of Tickford’s computer systems including systems operating Hp-ux 10.2,11.0 Solaris 7.0,Netware4.11,NT4.0 Server, Lotus Notes4.5, MS Proxy Server 2.0 and Mimesweeper.My role included the support of the following.• Support MK8.1 Manufacturing software currently running on HP9000/D270.• Support and maintain all PC ‘s on site. (NT4.0 workstation,Windows95,DOS).• Support and maintain all desktop software (Office 97 Professional, Lotus Notes4.5)• Support IPX and TCP-IP network.• Organise the purchase and installation of hardware and software (system and desktop).• Research and make recommendations for future computing needs on an organisational level.• Planning and implementation of system upgrades. • Organise and provide computer user training.• Supervision of contractors