Calli Busarow Email & Phone Number

Saint Paul, Mn, Us

Minnesota, United States

Minnesota, United States

Minnesota, United States

Manage the daily business operations of the practice(s) and ensure the alignment of the practice with the core values of the company. Manage the financial performance of the practice focusing on revenue growth, revenue/expense leverage, asset management, and contribution to margin achievement to plan and growth over prior year. Manage employee performance and development process. Drive practice revenue through doctor and hygiene schedule utilization, increased patient base and expense control and analysis.I have helped to manage five of the Metro Dentalcare locations as requested by Operations due to my leadership skills and abilities. I am currently overseeing two practices and managing over 20 employees.

Minnesota, United States

Developed and modified training materials and schedules for new hires and existing staff of the Guest Coordinator team. Attended training to get certified in new material that came out and to train staff properly on updates or changes to the current procedures. Facilitated in classroom learning for all new hires and on the job training.

Minnesota, United States

Maintain involvement in meetings to keep abreast with the registration process, while actively participating in community events to represent the clinic. Lead the front desk staff to ensure effective operations, which involve reviewing timecards; arranging schedules to ensure adequate shift coverage; and maintaining consistency in staffing levels and business needs. Offer hands-on assistance in conducting interviews to potential guest coordinators. Oversee daily guest coordinator services operations, while accomplishing other assigned tasks, projects, and activities. Work closely with employees regarding job responsibilities and performance expectations and guarantee employeesaccountability for their results or actions. Employ keen attention to detail in administering team efficiency evaluations as well as conferring performance of employee to the higher-level manager to address issues or concerns, implement disciplinary action, and formulate suggestions on improving processes. Facilitate regular meetings to provide updates regarding the team, clinic, and company to the staff. Consistently administer cash audits for the clinic, including producing accurate deposits for cash posting.

Minneapolis, Minnesota, United States

Rendered hands-on support in organizing multiple provider clinical and hospital schedules. Accomplished clerical duties for multiple providers, which included handling, receiving, and forwarding patient calls and messages to correct provider for resolution. Ensured easy and dependable entry point for physician-to-physician and patient-to-provider communication. Promptly addressed and responded to patient emails, while maintaining daily interaction to provide exceptional customer service to internal and external customers. Collaborated with insurance companies and pharmacies to process prior authorizations for patient medications. Handled all faxes, emails, mail, and phone calls to properly organize and prioritize incoming information. Performed monitoring of patient’s medication and laboratory schedules, as well as daily and weekly work reports. Functioned as back-up for several other departments, performing other assigned duties to meet business needs.

Minnesota, United States

Held accountable in managing patient flow, as well as obtaining and maintaining accurate patient demographics, billing information, and co-payments. Displayed skills in delivering exceptional service to patients and guests, while driving continuous service excellence and flow. Closely interfaced with patients and families throughout visit to provide updates and assist in addressing patientfollow-up needs. Facilitated personal meetings and over-the-phone discussion regarding financial advising and payment options, while providing aid with account auditing to identify and fix errors. Performed supplies restocking, while maintaining cleanliness of the facility.

Master Of Business Administration - Mba, Business Administration And Management, General, 3.9

Graduated with Honors

Bachelor Of Science - Bs, Exercise Sport Science, 3.6

Completed study abroad course for a month in Africa focusing on global search from justice