Callie Johnson Email and Phone Number

Proven Sales & People Management experience with over 20 years of Staffing Industry. Directly responsible for the Executive Search and Staffing Divisions in the following areas: Engineering(Civil, Mechanical, Electrical, Software, and Electronics), IT/IS, SAP Business Analysts/Implementation Specialists, .NET Developers/Architects, and C-Suite Placements (CEO, COO, CFO, CIO, EVP, SVP, and VP's). Government Clearance Positions to include, TS, Secret, Confidential, SCI, SSBI, and CI Poly. Proven results with building business to include: time and territory management, sales, and proposal/QBR’s presentation to clients. Expert in developing and working in a structured sales process & use of technology to support that sales process, such as StaffSuite. Notable negotiation & closing skills, coupled with the ability to achieve profitable sales development and growth through management and development of sr managers and branch staff members.Responsible for developing and executing an effective sales strategy to increase total market share throughout the United States for both Executive Search and Staffing. Key driver in the sales effort with continual contact and face to face meetings with C level executives while directing sales team on developing relationships with other key decision makers. Directly responsible for the growth of the all markets while working with each branch to ensure a strategic alignment throughout the United States. Responsible for evaluating employees and providing quarterly performance feedback, with the ability to maximize all coaching and training opportunities in order to help drive sales and ensure high performance. Set accurate quarterly and annual budgets and plans based on each market analysis and growth strategy according to each branch business concept.

Responsible for effectively determining customer needs, wants, and budgets. Managed up to three offices in the San Diego territory with up to 13 account executives and recruiter while managing a book of business averaging 12M – 15M in sales. Meet and exceeded quarterly sales goals by 105% - 120% by demonstrating mastery of all essential selling techniques: prospecting and territory management, pre-call planning, cold calling, qualifying, proposals, presentations, and gaining commitment. Maintained exceptional follow up to ensure successful results and post-sale customer satisfaction. Increased the direct hire business from 20K a year to over 250K a year in 2008.Responsible for setting high goals and ensuring that the established goals are met or exceeded. Consistently meet with customers to receive performance feedback and use all feedback to strength customer vendor relationship. Built and maintained a healthy network of contacts to provide an enormous network of business referrals. Demonstrated an expertise in building rapport and developing interpersonal relationships with a diverse variety of individuals which lead to the significant reduction in co-worker turn over. Treated all people with dignity and respect. Presented the ability to converse with people at all levels, not belittling the opinions or work of other people, regardless of their status or position. Demonstrated an overall “big picture” understanding of the staffing industry and its interrelationships, enabling better business decisions.

Responsible for the continued development and profitability for 10 offices in the Southern and Central California territory. Provided strategic priorities and sales/services direction for approximately 3 – 7 personnel in each branch office. Managed a book of business for all 10 branches of approximately 35 Million in sales revenue. In conjunction with the operations efforts, my position helped to set the sales strategy and direction for each branch office. Coordinated and supported all sales and recruiting efforts, including development and motivation of the sales and recruiting staff. Personally responsible for handling sales for several house accounts while expanding business through phone calls, personal visits, and customer meetings. Recruited, interviewed, and recommend quality candidates for branch management and sales positions while exercising sound judgment and hiring decisions. Coordinated and supervised all functions that ensure total customer satisfaction, excellent service and successful temporary assignments, and promote good employee relations between temporary and in-house personnel. Supervised all administrative work of the branch offices, daily, weekly and monthly reports correspondence, paperwork initiating payroll, and billing functions. Coordinated/prepared bids, proposals and presentations determining or recommending billing rates for customers to obtain optimum income. Coordination and supervision of all branch offices budgets, including expenses and variable overhead items as well as responsibility for the profit and loss of the area. Coordination and supervision of staff personnel functions, which include benefits, workers’ compensation, wage and salary, fair employment practices, affirmative action and other state and federal regulations regarding employment. Annual performance/salary reviews. Maintain area/branch attendance records.

Provided overall supervision and counsel to over 30 personnel including Business Development Managers, Trainers, and Staffing Specialists. Managed all areas of recruitment, selection, compensation, training, and evaluation of permanent staff. Implemented and monitored the recruitment process and sales activities for all services offered to include; contract, contract-to-hire, and direct-hire. Provided overall direction through management of staff, for the recruitment and retention of temporary employees and customers. Develop, implement, and manage a detailed business development program of personal sales calls, telephone sales, direct mail, office administration and public relations for assigned territory. Increased office revenue by 861% in 2003 vs 2002. Managed all recruitment for Kyocera Wireless (formally QPE up to 2700 temporary employees), Qualcomm, and various retail customers to account for an approximant annual revenue of over 50 Million. Prepared yearly forecasts of projected sales, gross profit, and net profit (included in the plan was a budget outling all expenses necessary to achieve the desired net operating profit). Oversaw bill/pay structure to ensure a proper gross profit level in each office. Determined customer credit extensions with assistance from the Corporate Credit Department. Review and analyze all financial and general management reports e.g. financial statements, gross profit flash-reports, sales analysis, accounts receivable aging reports, and etc. Prepared various periodic reports to corporate management on area activities and forecasts. Conducted regular permanent staff meetings to ensure good communication between service and sales. Informed employees of local strategies and objectives; demonstrated how each individual activity resulted in local, regional, and national growth and contribution.

Developed an industry standard manufacturing training facility for direct training for Qualcomm and Qualcomm Personal Electronics. Further developed and implemented customized training programs for clients such as; Ericsson, Nokia Mobile Phones, Kyocera Wireless, Denso Wireless Systems America Inc., and Novatel Wireless. Supervised and managed multiple training facilities. Scheduled and coordinated project development with other related projects for Manpower offices across the world. Manager of all sales and market development, advertising and promotional trade shows, and customer service.