Callie Sheahan Email & Phone Number

Los Angeles, Ca, Us

- Proficiency in reservation management systems, including OnQ Front Desk, OnQ R&I, RAPID!, and Delphi.- Strong attention to detail and organizational abilities to handle multiple reservations and inquiries simultaneously.- Excellent problem-solving and conflict resolution skills, coupled with a calm and composed demeanor under pressure.- Knowledge of local attractions, restaurants, and events to provide recommendations and enhance guests' experiences.- Exceptional customer service skills with the ability to build rapport and effectively communicate with diverse clientele.- Effective teamwork and collaboration, working closely with colleagues to deliver exceptional service.

Anaheim, California, United States

- Manage day-to-day operations of the Motel 6 property, ensuring smooth functioning of all departments, including front desk, housekeeping, maintenance, and security.- Demonstrated ability to lead, motivate, and inspire a diverse team of employees, fostering a positive and collaborative work environment.- Skilled in recruiting, training, and developing a high-performing team, resulting in improved staff performance, guest satisfaction, and operational efficiency.- Committed to delivering exceptional customer service, resolving guest issues promptly, and ensuring a positive guest experience to drive guest loyalty and repeat business.- Proven ability to identify and resolve operational challenges, make sound decisions, and implement effective solutions to improve guest satisfaction and operational performance.- Excellent verbal and written communication skills, with the ability to build rapport with guests and team members at all levels.- Thrive in fast-paced and dynamic environments, readily adapting to changing circumstances, and successfully managing multiple priorities and deadlines.

Fullerton, California, United States

- Successfully oversee all aspects of restaurant operations, including staff supervision, inventory management, food preparation, customer service, and quality control.- Skilled in leading, training, and motivating a team of employees to deliver exceptional service, meet performance goals, and maintain a positive work environment.- Expertise in enforcing food safety protocols, ensuring compliance with health and safety regulations, and maintaining a clean and sanitary work environment.- Skilled in managing inventory levels, conducting regular stock checks, and implementing efficient ordering processes to minimize waste and optimize cost control.

Murrieta, California, United States

- Skilled in delivering training programs for new hires and existing employees, ensuring they have the knowledge and skills to excel in their roles.- Experienced in conducting comprehensive onboarding programs, facilitating smooth transitions for new employees, and ensuring they feel welcomed and prepared for their positions.- Able to manage multiple tasks simultaneously, such as processing transactions, answering customer inquiries, and assisting with food service.- Collaborative team player, working closely with other cashiers, food service staff, and management to ensure a seamless and enjoyable guest experience.