Tonmoy Dey Email & Phone Number

India

Leadership and Team Management• Hired, coached, motivated, and led a high-performing Inside Sales team of 8associates.• Achieved zero compliance violations through rigorous team training andsupervision.Business Development and Strategy• Developed corporate product integration strategies and synergies for Loyalty,Reward & Recognition within Corporate gifting sectors and beyond.• Established key strategies and executed initiatives to address key CustomerExperience-focused areas.• Initiated client engagement strategies targeting top-tier decision-makers like CEOs,CXOs, CIOs, and other Head of Departments.• Leveraged Business Development skills to secure new clients by conductingproduct demonstrations showcasing key features to clients.• Proficient in RFx processes that comprises RFP, RFQ, and RFI.• Demonstrated newly implemented Product Features to build excellence in long-term Strategic Account Management and closed deals with sales strategies.• Implemented inventory planning to streamline operations.• Built an in-house CRM for lead and sales management.• Established a strong network with leaders across industries.Strategic Initiatives• Led the development and execution of two impactful SaaS products.• Actively contributed to the Core Technology Team, providing valuable productinsights and shaping the product development trajectory.• Ensured that the products engage all stakeholders, from the CEO till theExecutives.

Delhi, India

Product Roadmap and Strategy• Constructed PaaS, by delving deeper and building a comprehensive ProductRoadmap as well as developing User Stories.• Formulated and executed solution-related strategies for marketing and growthwithin the technology team.Strategic Collaboration• Collaborated closely with the founding members, engaging in discussions onstrategies and business analytics to continually refine daily priorities.• Gathered valuable insights from team members across different departments toinform data-driven product development decisions, contributing to the company'sgrowth.Effective Communication and Coordination• Organised various team meetings, including Mini Meets, Sprints Meets,Performance Meets, and Morning Meets, ensuring seamless communication andalignment of client's needs and requirements.• Implemented changes effectively following Sprint Meets, held every 10 workingdays.• Ensured that project deliverables consistently met high-quality standards aftereach sprint.• Anticipated a productive work environment, encouraging team members to takeownership of the product and find fulfillment in their work.• Facebook leads are captured in the in-house built CRM, filtered into qualified, andthen converted into sales.

Kolkata, West Bengal, India

Strategic Transformation• Led the transformation of Kishori Capital, shifting its focus from Capital Marketsand Long Term Investments to a Lending NBFC.• Resolved RBI compliances, well-versed with AML/KYC, and addressed major issuesin collaboration with the company directors in a lesser period.• Successfully built a digital SME lending fintech platform for B2B clients calledKrednote Technologies Pvt. Ltd.• Designed and executed a P&L model, Scorecard model, and conducted a successfulpilot lending program, resulting in the successful onboarding of clients.• Implemented an effective social media marketing strategy during the initialplatform launch phase.• Innovated the platform by introducing Dealer Data and Digitalizationmethodologies.• Diversified the platform offerings into two major divisions: Supply Chain FinancialSolutions and Buy Now Pay Later

Strategic Partnerships and Funding• Played a key role as Head of Strategic Partnerships, and successfully raised $150kin pre-seed funding.• Onboarded angel investors and High Net-worth Individuals (HNIs) to support thecompany's growth

Greater Kolkata Area

Sales Training and Team Management• Led a team of 7 Field Sales Executives and conducted comprehensive sales trainingprograms and effectively managed new team members to drive performance andrevenue growth.Credit Card Portfolio Enhancement• Enhanced customers' portfolios by upgrading existing credit cards to premiumsegments, offering exclusive benefits, and rewarding gift vouchers in exchange forone-time joining fees.• Prioritized customer retention and providing dedicated support, addressinginquiries and concerns promptly and professionally.Cross-Selling and Referral Generation• Successfully cross-sold newly introduced banking products to existing clients,expanding the breadth of financial services offered.• Acquired New-To-Bank (NTB) clients and collected fresh referrals from existingclients to broaden the customer base.• Managed collections by executing repeated follow-ups via phone calls, ensuringtimely credit card payments.Performance Achievement• Consistently met and exceeded monthly sales targets, contributing to revenuegrowth.• Strategically planned and executed initiatives to maximize revenue at the end ofeach month, aligning with business objectives.

Greater Kolkata Area

Team Leadership and Mentorship• Provided mentorship to a team of 14 Junior Associates, guiding them in their rolesand responsibilities.• Developed and communicated day-to-day action plans and activities targetinginitially B2B corporate companies and later shifting swiftly into B2C customers.Strategic Partnerships and Presentations• Collaborated with top-tier multinational corporations (MNCs) within the city,facilitating partnerships and delivering presentations to showcase Reliance JIO'sofferings.• Facilitated the distribution of a substantial volume of free JIO SIM cards toemployees, leveraging these interactions to secure future references.SIM Card Activation• Performed the role of an Activation Officer, focusing on the activation of non-activated JIO SIM cards.• Accomplished this by reprocessing entire Customer Application Forms (CAFs)within specified Turn Around Time (TAT).