Senior Program and Project Manager with 30+ years experience in IT and Support Services leading teams of 10 - 250 staff members. 10 years of full life-cycle project and program management work enabling new product delivery and process improvement through simplification and standardization. Delivered best in class technical support through cross functional team collaboration including training development and delivery. Contract negotiation execution through partner management program. An influential leader, self-starter and motivator that is excellent at executive presentations and communication. Works well within a team environment or as an individual contributor.