Carlos Alberto Bernardino Da Silva Email & Phone Number

County Dublin, Ireland

Customer Service: Provided friendly and efficient customer service, taking orders, preparing food, and ensuring a positive dining experience for guests in a fast-paced café environment.Food Preparation & Hygiene: Assisted in preparing and serving deli items, including sandwiches, salads, and beverages, while maintaining high standards of food safety and cleanliness.Cash Handling & Inventory: Managed the cash register, processed payments, and assisted with inventory management by restocking deli items and supplies as needed.Graphic Design: Created visually appealing promotional materials, videos, social media content, and Art cups using Adobe Photoshop and Illustrator to enhance the café’s branding and marketing efforts.Team Collaboration: Worked closely with the café’s management team, on signage that aligned with the café's aesthetic and customer engagement goals.

Contagem, Minas Gerais, Brazil

Created visually engaging designs for various projects, including marketing materials, social media content, brochures, and banners, using Adobe Photoshop, Illustrator, and InDesign.Collaborated with clients to understand their vision and branding needs, delivering customized design solutions that aligned with their business goals.Managed the design process from concept to final delivery, ensuring high-quality output while meeting tight deadlines in a fast-paced environment.Utilized Adobe Photoshop for image editing, retouching, and colour correction, and Illustrator for creating vector graphics, logos, and custom illustrations.Worked closely with the print production team to ensure designs were print-ready and aligned with specifications for high-quality output.Contributed to brainstorming sessions and provided creative input for branding, advertising campaigns, and visual content strategies.Maintained and organized design assets, ensuring that all files were properly archived and accessible for future use.

Belo Horizonte, Minas Gerais, Brazil

Technical Support: Provided comprehensive technological support to end-users, troubleshooting software, hardware, and network issues. Installed and configured various software applications, hardware components, and network systems.Implementation & Maintenance: Participated in the implementation of machines, networks, and software, both internally and externally. Managed daily maintenance tasks for desktops, servers, and laptops, including upgrades and repairs. Utilized tools like Ghost and Clonezilla to facilitate seamless network formations, ensuring thorough documentation of all installations and upgrades.Logistics & Sustainability: Managed the logistical control of IT equipment such as Cisco IP Communicator and Avaya, ensuring the responsible disposal of electronic waste through sustainable practices.Security & Compliance: Conducted system security compliance checks across the company, ensuring alignment with customer standards (e.g., Itáu, TIM).Network & System Administration: Demonstrated expertise in Active Directory for efficient host and user management. Extensive experience managing LAN, WLAN, and WAN networks, along with proficiency in structured cabling, Cisco Switch management (VLAN, Speed, Type), DHCP, DNS, and proxy configurations.

Belo Horizonte, Minas Gerais, Brazil

Technical Support: Provided comprehensive technological support to end-users, troubleshooting software, hardware, and network issues. Installed and configured various software applications, hardware components, and network systems.Implementation & Maintenance: Participated in the implementation of machines, networks, and software, both internally and externally. Managed daily maintenance tasks for desktops, servers, and laptops, including upgrades and repairs.

Bachelor'S Degree, Cinematography And Film/Video Production

General English, English, Advanced

General English, English, Intermediate