I am currently working at the Holiday Inn Express Liverpool Central as a guest service assistant this makes me the first point of contact to guests that come through the doors.In this position I have learnt new skills such as how to operate the Opera PMS software and Micros POS systems. I am able to confidently answer phone calls with queries from in-house guests and the public I can now confidently check in and check out guests while providing warm friendly service no matter the time of the day.

I currently work for Sodexo Live at the M&S Bank Arena providing hospitality, food and beverage services to the thousands of customers and clients that walk through the doors. I have had the privilege to work on the most prestigious events such as the Eurovision Song Contest and the Labour party Conference among many other conferences and arena eventsWithin this role I have learnt how to change kegs,BIBs, use POS systems and how to cash up tills amongst many other transferable skills

I worked in The Municipal Hotel in Liverpool City Centre,My duties include taking orders at tables from guests; inputting orders in the POS System; phoning rooms about what room service they would like and serving drinks and food. And providing a warmAnd friendly face to customers and guests

I have had the experience of working for ISS Facilities on behalf of Northern Trains at Liverpool Lime Street Station, here I was cleaning the staff facilities such as toilets locker rooms kitchens and offices. Here I was changing the bins, mopping and vacuuming the floors, cleaning toilets and cleaning the glass windows. Here I was using the colour coded cleaning system while restocking the dispensers and making sure we had the correct stock needed.

I have had the experience of cleaning Lewis Howes Signs and Engraving during the weekends and in the summer I have had experience using different equipment e.g Mop and Hoover. I have also made sure of adhering to the colour coded cleaning system changing and discarding of rubbish, cleaning windows.