The ACT group of companies manages the procurement and secure decommissioning of government, school, and blue-chip company IT Assets. Working within the company's remarketing area, I have driven significant transformation of the sales function and associated operations, driving brand recognition, customer acquisition and profit growth. Having commenced working within the company's retail arm, my role quickly evolved, focusing on driving business growth through innovative sales platforms and operational efficiency. This has included launching the business across prominent online marketplaces such as eBay, Amazon, Kogan and Catch, as well as delivering operational frameworks to support the significant growth the business has experienced by selling via these platforms.I have worked extensively with our Warehousing and Logistics teams to embed processes and systems which support efficiency and quality service delivery, in addition to which I have fostered lucrative, long-term client and supplier relationships, managed and trained technical and warehousing teams, set pricing, managed purchasing and delivered high impact product marketing strategies.Selected Achievements:➤ Transformed sales operations to establish the business as the largest seller of refurbished IT equipment in Australia➤ Launched the business across multiple online selling platforms, driving significant revenue growth➤ Led re-utilisation/refurbishment strategy for end of lease equipment, reducing waste and increasing sales➤ Identified marketable products processed through company warehouses, reaching tens of thousands of devices a month➤ Consistently maintained a high standard of service metrics to maintain compliance with eCommerce requirements➤ Maintain order fulfilment objectives, increase operational processes & improve efficiencies➤ Developed integrated systems to manage eCommerce sales channels from advertising products managing active content, freight and customer support

Within this role, I was responsible for identifying re-marketable products and converting new business leads, as well as managing sales operations across online and retail sales platforms. Additionally, I supported the warehousing and logistics function by preparing and packing orders, including forklift operation.