Callum Mannix Email & Phone Number

Taipei, Taipei City, Taiwan

Taipei City, Taiwan

Led a cross-functional team of UI/UX Designers, BAs, Developers and QA to transform the user experience end-to-end. Using feedback from internal stakeholders and external users, it delivered a contemporary, more efficient user experience that aligned web and mobile experiences and removed design and technical debt.Owned the Product backlog and introduced.

Taipei / Tainan, Taiwan

The Covid pandemic cut short a global travel career break, I got caught in Taiwan where I retrained as a TEFL Teacher. Initially as a part-time summer sports coach and then as a permanent Early Years Teacher for an academic year.

London, United Kingdom

Inaugural team member for a new business with the goal of transforming a traditional business into a digital-first editorial and commercial model.Worked alongside the Managing Editor and Product Director to develop goals and define features for a 3-month PoC and organise the development team. PoC was accepted by the Board, leading to a £7 million-year 1st.

London, United Kingdom

Introduced product backlog and management practice, tying up and then prioritising features against company goals and vision.Product planned an AI platform that designed cohort predictability models and product recommendations and finessed for music festival attendees. Created and recruited for a Data Science function with the organisation to support the.

Warrington, United Kingdom

Product line owner for SDK, data intelligence, retention, and acquisition modules as well as the lead for GDPR compliance and implementation.Delivered the entire GDPR compliance functionality, beating the May 2018 deadline and exceeding minimum requirements. Lead Product Owner for client onboarding, wrote-up SOWs, gathered their custom requirements and.

Travelling around South and East Asia and spending time in Thailand and Cambodia volunteering in schools teaching English as well as working in community projects.

London, United Kingdom

Delivery led all eCommerce and digital channels, generating c.£5 million per annum, as well as a customer data platform with c.4 million unique, quality customer contacts.Direct reports by multi-disciplined teams, including management of data architects, data developers, project managers, system architects, developers, QA, and operational teams.Delivered.

London, United Kingdom

Team leader for 35 application support analysts, supporting a family of 20 different internal and client-facing applications including online payments, Internet Banking and CRM functions.Following ITIL Service Management best practise, was involve in all pillars of the framework, latterly focusing in Service Readiness. Service Introduction and Acceptance.

London, United Kingdom

Ran a large global application services team based in multiple locations in UK and multiple locations in India. This was a hugely varied role delivering Corporate internet banking, lending, risk management and CRM services, 70 in total. Alongside team leadership, my primary duty was the stability and performance of these services and the management of 3rd.

London, United Kingdom

Managing 1st line support and account admin for Office of the Public Guardian, Ministry of Justice. Managed day-to-day performance of 3rd party partners as well as working with internal development teams on releasing new products. Developed new ways to manage licences in order to reduce costs and was responsible for reporting to business stakeholders.