Natural Growth Partners is a start-up subsidiary of a Tier 1 Commercial Landscaping and Civil Works operation working with Local Government, Architects, Developers, Sub-contractors and Suppliers to that industry.Product Development, Marketing and Sales- Engage in product design and commercialisation of product inventions and relative practices.- Developed and managing all Sales and Marketing strategies.- New Product Development launched in 2021 was taken from scratch into over 100 Local Government Organisations across Australia and New Zealand.- Developed and currently maintaining strategic distributor relationships allowing expanded capacity and increased delivery and support speed across markets. - Currently overseeing all Operations including Customer Service, Warehouse Operations, Transport, Product and Service Delivery. - Managing all the customer relationships relating to sales and service delivery. - Collaborating with Directors and Management of Parent Company for resourcing and tactical alignment. - Ensuring Distributor staff are trained relative to product specifications, industry requirements, and that they exceed customer expectations. - Ensure all work practices are conducted in a safe manner according to company goals.- Ensure business flexibility and compliance with all relevant industry changes.- Reporting as per quarterly standards and business needs.

M@TB was a not-for-profit founded in 2011 that is dedicated to serving Melbourne’s homeless, marginalised and socially disadvantaged persons. It offers meal services, is a Registered Training Organisation and offers Supported Accommodation.Of the thousands of guests entertained since foundation, there has been over 400 guests of M@TB that have left addiction and homelessness behind and are now fully functioning members of society, most of which have returned when possible to help others out of the same bind. Responsibilities & Achievements - Ran Board and other committee meetings and serve as the organisation’s spokesperson at external meetings or events- Ensured compliance with relative legislative requirements and government bodies- Established a governance framework that enhanced operational transparency and accountability - Ensured participant program effectiveness and desired outcomes are being achieved and exceeded- Developed reporting on business model effectiveness for further philanthropic engagement.

Early Learning, Community Health, Hospital, Aged Care- Defined and negotiated Customer Business Plans and managed the business activities of national customers to meet company objectives such as Volume, Net Sales Value, Gross Profit, Category Growth, Market Share, Distribution and Ranging, and Promotional Planning.- Identified and co-formulated Request For Tender contracts ensuring business financial and operational objectives are achieved in line with tender delivery requirements.- Implemented Category and Brand strategies within key national and state-based customers.- Provided forecasting and demand planning and the development and implementation of long-term strategies to meet future customer requirements, including promotions, product ranging variations and seasonal shifts.- Ensured that all customer requirements are communicated and acted upon.Distributors- Achieved increased distribution of KCA products, enlarging supply contracts in relative markets- Drove distributor excellence through effective planning processes, implementing Joint Business Plans leading to improved sales, execution, and relationships. - Developed and negotiated Joint Business Plans that included Trading Terms, Trade Investment, Profitability, Return on Investment, Sales Performance, Supply Chain & Receivables, within company guidelines and customer objectives. - Established and maintained sound business relationships at relevant levels within the customer's organisation, leveraging Kimberly-Clark's senior management as appropriate. - Created incentive programs for all channel partners fostered stronger relationships and drove mutual success. - Maintained and managed sales promotional activities and promotional funds. - Worked with Supply Chain on volume forecasts ensuring supply and distribution throughout the direct customer and distributor network. - Programmed regular product training for Institutional customers and Distributor Sales and Customer Service teams.

Performed management, general business and operational consulting with clients that spanned FMCG, manufacturing, business services, product-based startups and construction. Business Development & Customised Solutions- Engage potential clients for consulting discovery phase and produce an overview of project requirements. - Developed business strategies and tactics relative to client business management and operational needs by streamlining processes, optimising efficiency, and ensuring safety parameters and advised on implementation plans to correct business problems and/or achieve greater results - Assisted in running branding workshops and developing brand strategies that informed marketing and communications activities - Management coaching for business owners and managers to achieve personal and business goals.Problem Solving & Operational Improvements- Procured external expertise including legal and HR specialists and managed all relevant external stakeholders to ensure alignment with project outcomes- Process analysis, data-driven decision-making, and change management, resulted in a 25% improvement in turnaround times for a manufacturing business in Victoria- Supply Chain transformation project required a thorough analysis of existing stock management systems, SKU data, demand patterns, and historical performance. Project nearly eliminated stock loss for a new FMCG entrant in NSW.

General Management & Merger- Performed a comprehensive business overhaul of Victoria Healthcare Products involving all employees and departments improving EBITDA performance via revenue growth, strategic sourcing, gross margin gains, and cost control. - Full P&L responsibility of the business and led all shared services functions. - Led the sale of Victoria Healthcare Products to Bunzl Outsourcing Services and co-managed full business and operational integration.Revenue Growth & Cost Savings- Designed and implemented a strategic three-year business development plan that doubled top line revenue for the first three years. - Implemented key supplier engagement tactics, reducing procurement costs by 5-30%, and performed comprehensive product rationalisation initiatives. Process Improvements & Project Management- Instituted digital change across Finance, Customer Service, and Warehouse functions. One specific project resulted in an 80% reduction in administrative processing times and achieved an 18% reduction in associated costs. - Led a complete warehouse transformation project, liaising with Supply Chain, Logistics and Inventory Management teams, where a thorough analysis of existing stock management systems, SKU data, demand patterns, and historical performance were evaluated to enhance stock picking accuracy and speed. This reduced picking errors to <3%.Leadership Initiatives & Team Development- Performed an organisational restructure, reworking staff roles and responsibilities, ensuring the best possible customer experience and service.- Implemented regular reporting cadences that highlighted business performance based on each department and their set KPIs and regularly reviewed business initiatives with the business owner / directors.- Key supplier engagement tactics involved extensive and continual product training for staff, key customers and distributors, and involved joint business development approaches to new business opportunities.