Callum Partridge

Callum Partridge Email and Phone Number

IT Support Specialist
Callum Partridge's Location
Beecroft, New South Wales, Australia, Australia
Callum Partridge's Contact Details

Callum Partridge work email

Callum Partridge personal email

n/a
About Callum Partridge

The world as we know it is evolving with technology by our side, aiding in day to day tasks and changing the way that we communicate with others. It's good to have someone there that can assist in troubleshooting when things go wrong or for when you're not sure what to do. That's where I come in. I'm passionate about technology and jump at the chance of learning new things and love a challenge. At the same time, I make sure to keep in touch with my humanity, not everyone can go as fast as I can with these things, and sometimes what people require is for someone to slow down and aid them in their tasks at a speed that they are comfortable with, and I do this well, without patronising people.I'm strongly technical minded, yet excel in customer service and the customer experience. I have lots of customer testimonials and performance awards for my customer feedback ratings. I love to help people and thrive on challenges and am a perfect candidate to warrant serious consideration for any position I may apply for.

Callum Partridge's Current Company Details

IT Support Specialist
Callum Partridge Work Experience Details
  • Tomra Collection Solutions
    Service Centre Operator
    Tomra Collection Solutions Nov 2017 - Jun 2020
    Sydney, New South Wales, Australia
    As part of the leading force behind the NSW container collection and recycling scheme known as Return andEarn, and a part of the QLD scheme Containers for Change:Monitoring and maintaining reverse vending machines remotely.Troubleshooting with onsite field staff to reach a resolution.Dispatch cleaners or technicians.Customer service (incoming and outgoing calls). Escalating problem calls.Case resolution for customer refunds.Handling/investigating escalations, requiring data extraction and analysis from multiple data sourcesand logs to ensure the correct logs were found.Communication with internal stakeholders and representatives from partner companies.Prepare status reports.Perform Application support (including usage of app, troubleshooting issues, authentication/verificationand display issues).
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  • Yardi
    Cloud Support Specialist
    Yardi May 2017 - Oct 2017
    Sydney, Australia
    • Configuring, supporting and troubleshooting Yardi Cloud environments. • Installing and configuring Yardi SaaS products. • Maintaining Active Directory tree user permissions, Configuring IIS. • Providing phone based environmental support for Yardi customers.• Monitoring and responding to system alerts. • Working on a global team and liasing with global counterparts. • Participating in an enterprise 24x7x365 support environment.
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  • Gizmo
    Premium Technical Support Operative - It Helpdesk
    Gizmo Jul 2014 - Apr 2017
    Sydney, Australia
    I worked within a team of Technical Support Operatives to resolve customer issues over the phone and remote support, primarily using LogMeIn, problems ranging from printer installation and email issues to troubleshooting network backups to repairing windows 10 problems, and anything in-between, a very wide scope of support is what we worked with.Primarily level 1 &2 support for Windows 7 to 10 as well as Mac OSX.In this role we also supported IOS and Android tablet users.

Callum Partridge Skills

Technical Support Customer Service Customer Satisfaction Windows 10 Windows 8.1 Mac Os Windows 7 Android Support Ios Microsoft Office Troubleshooting Remote Troubleshooting Windows Networking Sql Databases Html Virtualization Time Management Vmware Software Installation Information Technology Remote Desktop Android Os X

Callum Partridge Education Details

Frequently Asked Questions about Callum Partridge

What is Callum Partridge's role at the current company?

Callum Partridge's current role is IT Support Specialist.

What is Callum Partridge's email address?

Callum Partridge's email address is ca****@****zmo.com

What schools did Callum Partridge attend?

Callum Partridge attended Tafe Nsw – Western Sydney Institute, Nepean High School.

What skills is Callum Partridge known for?

Callum Partridge has skills like Technical Support, Customer Service, Customer Satisfaction, Windows 10, Windows 8.1, Mac Os, Windows 7, Android Support, Ios, Microsoft Office, Troubleshooting, Remote Troubleshooting.

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