Collaborating with clients to understand their HR and HCM requirements, I provide expert guidance on optimising Workday functionality to meet their needs. I lead end-to-end Workday HCM implementation projects, from scoping and design to configuration, testing, and deployment.Key responsibilities include:- Analysing and improving HR processes and systems, recommending best practices for integration.- Configuring and customising Workday HCM modules, ensuring data integrity, security, and compliance.- Working closely with HR, IT, and finance teams to integrate Workday with other systems for seamless data flow.- Providing expertise in data migration, mapping, and cleansing for accurate HR data transfer.- Developing and delivering comprehensive training programmes for stakeholders to maximise Workday's value.- Supporting system testing, troubleshooting, and post-implementation enhancements.I stay up-to-date on the latest Workday features and industry trends, acting as a trusted advisor to clients by offering insights on HR best practices and innovative solutions.

At PwC, I specialised in delivering tailored customer service within the mortgage sector, focusing on efficiently resolving client queries while ensuring compliance with financial regulations.Key responsibilities include:- Providing expert support on mortgage applications, payments, and refinancing, ensuring clarity and adherence to regulations.- Leveraging Excel for mortgage data analysis, including payment schedules, interest calculations, and loan amortisation, as well as creating custom reports and dashboards.- Maintaining accurate records of all interactions and mortgage data, using Excel for reconciliation and data monitoring.- Drafting bespoke client communications and decision letters.- Collaborating with cross-functional teams to resolve issues and ensure seamless data integration.- Escalating complex cases for timely resolution.

Skilled in evaluating and processing payment claims from legal practitioners, ensuring strict adherence to legislative guidelines and protocols.Key responsibilities include:- Claims Processing & Compliance: Accurately assessed payment claims, maintaining full compliance with industry regulations and departmental standards.- Client Communication: Engaged in proactive, solution-focused communication with legal practitioners, resolving queries promptly to ensure smooth processes and satisfaction.- Data Management & Analysis: Proficiently managed sensitive data using LSA software, ensuring accurate claims analysis while maintaining operational efficiency.- Financial Assistance: Facilitated the processing of discretionary support loan applications, helping to provide financial assistance where needed.- Administrative Support: Undertook additional administrative duties to ensure the seamless functioning of the department.By combining attention to detail with strong communication skills, I contributed to both operational efficiency and the delivery of high-quality service.

Collaborated with coaching staff to create a positive, growth-focused environment for young athletes in the water polo programme.Key skills include:- Team Leadership & Coordination: Assisted club leadership in managing day-to-day operations, ensuring smooth execution of all team commitments.- Planning & Organisation: Led water polo practices, workouts, and tournaments, strategically organising sessions to enhance player development and optimise competitive performance.- Programme Development: Designed and managed a comprehensive water polo development plan, focusing on skill-building, tactical understanding, and overall player growth.- Communication & Stakeholder Engagement: Maintained regular communication with parents, providing updates on matches, tournaments, and player progress, fostering strong community involvement.Through these efforts, i contributed to the development of athletes and growth of water polo within Ireland.

Seasoned swimming instructor with extensive experience spanning numerous years, dedicated to delivering comprehensive swim instruction to learners of all ages and proficiency levels.Proficiency in teaching a wide range of swimming techniques, encompassing freestyle, backstroke, breaststroke, and butterfly strokes, while emphasising paramount importance on water safety principles.Expertise in conducting thorough assessments of students' swimming capabilities and crafting tailored lesson plans to facilitate their individualised progression towards achieving their swimming objectives.

Collaborated on marketing strategies to enhance the firm's brand presence and services. Conducted market research and competitor analysis to identify trends and target audiences. Created engaging content across social media, blogs, and websites, while managing digital assets to ensure up-to-date, accurate information. Supported visual content production, including photos and videos, to elevate marketing efforts.

Led all aquatic programs at Camp Lakotah, ensuring the highest water safety standards across a range of waterfront activities, including swimming, boating, kayaking, and canoeing.Key responsibilities include:- Safety Leadership: Developed and enforced comprehensive safety protocols, ensuring a secure and enjoyable experience for both campers and staff.- Team Management: Supervised and trained a team of lifeguards and waterfront personnel, providing ongoing support to maintain high safety and operational standards.- Cross-Department Collaboration: Coordinated with other camp departments to align scheduling, programming, and logistics for waterfront activities and special events.- Stakeholder Communication: Acted as the main point of contact for campers, parents, and staff, addressing inquiries, concerns, and updates related to aquatic activities.- Facility Management: Conducted regular inspections and maintenance of waterfront facilities and equipment to ensure safety compliance and smooth operations.By combining leadership, safety expertise, and teamwork, I ensured a safe and engaging environment for all waterfront activities.