Callum Amess Email & Phone Number

Sunderland, England, United Kingdom

Gateshead, England, United Kingdom

Responsible for the daily and weekly reporting of the business performance to the executive level of staff – including CEO, COO and the board of Directors.Producing regular analysis for stakeholders on both AGC and FEC venues.Producing a suite of reports for the KwikTan part of the business.Personally responsible for the design and distribution of weekly incentive trackers working directly with regional directors to implement these on schedule.Understanding that the business evolves so analysis should be done in a quick but accurate way to ensure it meets stakeholder needs.Administration and analysis of regular tournaments working closely with the marketing department – specifically looking at the impact it has on the business.Communicating regularly with suppliers to keep them up to date with any analysis conducted on their product and maintaining professional relationships.Identifying the most efficient way to conduct analysis using a mixture of excel and Tableau depending on the needs of the business.Communicating findings from analysis in a way that can be understood by all stakeholders.Using SQL to efficiently and accurately query a databasesClose relationships with other departments to ensure that analysis is available where needed which often results in working to short timelines while fulfilling all requirements.

• Give accurate and detailed advice to clients as part of a charitable service• Completing detailed case notes which accurately reflect the clients circumstances• Communicate both verbally and written with both client and creditors• Complete online learning and self teaching while working remotely from home• Evaluate client needs during client contact and applying appropriate knowledge • Use of appropriate questioning to retrieve pertinent information • Promoting and maintaining client confidentiality from first to final client contact• Adapting to software used in the workplace for storing and evaluating information• Consistently working with in Consumer Credit (CONC) and FCA guidelines

The Bamburgh

• Continually demonstrating a professional manner and customer service skills earning Team Member of the Month accolade several times• Exemplary time management skills demonstrated by working shifts• Effective problem resolution to achieve the best outcome for the customer• Proactively engaging with customers to assist with any queries • Successfully implementing new Covid-19 safe working practices to keep both customers and other members of staff safe leading to 100% mystery shopper score• Responsible for cashing up at end of day using Aztec software for data entry• Responsible to complete ‘Spot Checks’ and ‘Line Checks’ on stock

Gateshead, England, United Kingdom

• Successfully and consistently meeting the deadlines and standards outlined by the event organisers and management team• Ensuring every interaction with a customer has a positive to ensure their visit is memorable and exceeds their expectation• Presenting forecasting information to the management team for Business Centre events

Bachelor'S Degree, Bsc Applied Sport Science With Coaching, 2:1

• Independent research, analytical thinking, and critical analysis of reliable sources of information. • Data analysis and statistics work.

A-Levels

Mathematics Applied Business Sports Sciences

Gcse

13 GCSE’s ranging from grade A* to C. Including A’s in Maths, English and Business Studies. (All certificates are available upon request).