Gaëlle Calmo
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Gaëlle Calmo Email & Phone Number

Communication Marketing Relation Patients at Hygivision
Location: Guadeloupe, Guadeloupe, Guadeloupe 11 work roles 3 schools
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Current company
Role
Communication Marketing Relation Patients
Location
Guadeloupe, Guadeloupe, Guadeloupe
Company size

Who is Gaëlle Calmo? Overview

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Quick answer

Gaëlle Calmo is listed as Communication Marketing Relation Patients at Hygivision, a company with 21 employees, based in Guadeloupe, Guadeloupe, Guadeloupe. AeroLeads shows a matched LinkedIn profile for Gaëlle Calmo.

Gaëlle Calmo previously worked as Communication Marketing Relation Patients at Hygident and Manager at Akaz Bcn 2018 Sl. Gaëlle Calmo holds Master In Business Administration, Marketing from Kedge Business School.

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Email format at Hygivision

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Hygivision

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Profile bio

About Gaëlle Calmo

Customer centric strategies

Listed skills include Customer Satisfaction, Customer Service, Market Analysis, Customer Experience Management, and 24 others.

Current workplace

Gaëlle Calmo's current company

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Hygivision
Hygivision
Communication Marketing Relation Patients
Guadeloupe
Website
Employees
21
AeroLeads page
11 roles · 29 years

Gaëlle Calmo work experience

A career timeline built from the work history available for this profile.

Communication Marketing Relation Patients

Guadeloupe

Communication Marketing Relation Patients

Current

Guadeloupe Martinique

Sep 2022 - Present

Communication Marketing Relation Patients

Current

Guadeloupe Martinique

Sep 2022 - Present

Manager

Current
Akaz Bcn 2018 Sl

Barcelona

Investissements immobiliers

Jul 2018 - Present

Customer Experience Consultant

Current

Paris, Barcelona

FROM CUSTOMER SATISFACTION TO CUSTOMER EXPERIENCE OPTIMIZATION* Customer insights analysis: Voice of Customer Programs, NPS, Customer Satisfaction surveys, Market Research, Mystery shopper programs.* Customer Experience optimization: Personas, Customer Journey mapping workshops, Customer Journey for sales team.* Excellence and Innovation through a point of.

Sep 2013 - Present

Customer Experience Coordinator

Gbh

Martinique, Guadeloupe, Guyane, Réunion, Nouvelle-Calédonie, Algérie, Maroc

Mission: Reach Customer Service excellence in all the subsidiaries and franchises (> 70 subsidiaries, 6 countries, 6000 pers.). 1 / VOICE OF CUSTOMER PROGRAMS Customer data is collected continuously for each store, and for every touchpoint of the process: Satisfaction Barometer, Mystery Shopper, Surveys, Panels, Focus group, Social Media...Ex1: Monthly.

2007 - 2013 ~6 yrs

Marketing, Import And Quality Director

Renault

Guadeloupe (France)

IMPORT: 1500 VN/yearNegotiation with brand.Order and shipping, logistics, Inventory.MARKETING: Vehicle specification for local market, pricing, competition and sales analysis, annual marketing plan, budget, Advertising, Relations with agencies, CRM.Ex: New product launching: CLIO 3, New brand Launching: DACIAQUALITY: 1 / Built the Quality system. Obtained.

2003 - 2007 ~4 yrs

Market And Customer Analyst

Martinique, Guadeloupe, Réunion (FRANCE)

CONSUMERS PANEL FOR MR BRICOLAGE8 stores in 3 countries: Guadeloupe, Martinique, RéunionOne of the first continuous "Voice of Customer" Program in GBH GroupSATISFACTION SURVEYS FOR ALL SUBSIDIARIES ( Martinique, Guadeloupe, Réunion)All steps: Questionnaire preparation, Sampling, Training for interviewers, negotiation with providers, Budget management.

2001 - 2003 ~2 yrs

Destreland Shopping Centre Manager

Guadeloupe (FRANCE)

Shopping Centre - 200 stores - CARREFOURReal Estate Management. Maintenance. Communication and Events. Relations and Negotiation with shop keepers.BUILDING PROJECT 1, 1998: from 40 stores to 120 stores (1998). I had to follow the building, to find new shops, new franchises, to negotiate with shopkeepers and to establish the commercial leases. BUILDING.

1997 - 2001 ~4 yrs

Project Manager

Région De Bordeaux, France

EDUCATION FIELD: CREATION OF A MASTER, FROM FEASIBILITY STUDY TO FIRST OPENINGISMQ - Master in Total Quality Management - Bordeaux, France: * Market Study and approval by the Bordeaux Chamber of Commerce* Program Content, Teachers Recruitment* Promotion, Advertising, Participation to fairs* Students Recruitment, first opening

Oct 1993 - Dec 1995

Internship , Quality Direction

Région De Boulogne-Billancourt, France

Design of a database to share problems/solutions in every Renault subsidiary in the world.TQM knowledge at "Institut Renault de la Qualité"

Jan 1993 - Apr 1993
Team & coworkers

Colleagues at Hygivision

Other employees you can reach at hygivision.fr. View company contacts for 21 employees →

3 education records

Gaëlle Calmo education

Customer Journey Workshop

Design Thinkers Academy
FAQ

Frequently asked questions about Gaëlle Calmo

Quick answers generated from the profile data available on this page.

What company does Gaëlle Calmo work for?

Gaëlle Calmo works for Hygivision.

What is Gaëlle Calmo's role at Hygivision?

Gaëlle Calmo is listed as Communication Marketing Relation Patients at Hygivision.

Where is Gaëlle Calmo based?

Gaëlle Calmo is based in Guadeloupe, Guadeloupe, Guadeloupe while working with Hygivision.

What companies has Gaëlle Calmo worked for?

Gaëlle Calmo has worked for Hygivision, Hygident, Akaz Bcn 2018 Sl, Neo Management, and Gbh.

Who are Gaëlle Calmo's colleagues at Hygivision?

Gaëlle Calmo's colleagues at Hygivision include Afolabi Yazid Savage, Cindy Cusset, Gina Joachim, Cécile Thiriet, and Amelie Boutonnet.

How can I contact Gaëlle Calmo?

You can use AeroLeads to view verified contact signals for Gaëlle Calmo at Hygivision, including work email, phone, and LinkedIn data when available.

What schools did Gaëlle Calmo attend?

Gaëlle Calmo holds Master In Business Administration, Marketing from Kedge Business School.

What skills is Gaëlle Calmo known for?

Gaëlle Calmo is listed with skills including Customer Satisfaction, Customer Service, Market Analysis, Customer Experience Management, Change Management, Statistics, Surveys, and Consumer Panel.

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