Diego Calquin Email & Phone Number

Dieppe, Nuevo Brunswick, Canadá

Las Condes, Región Metropolitana De Santiago, Chile

1. In charge of the company ERP software, controlling, organizing, and evaluating all the informationareas of the company: sales, finances, production, and logistics. Implementing policies given by theGeneral Managers, Preparing various financial reports for senior management.2. Prepare the official sales report of the company and pricing analysis.3. Created the cost base sheet and margin for all the products.4. Prepare cost-benefit analyses and financial management reports.5. Coordinate the financial and production planning and budget process for the company.6. Evaluate financial reporting from the ERP, and make recommendations for changes to procedures,operating systems, budgets, and other financial control functions for the users and manager of theCompany.

Las Condes, Región Metropolitana De Santiago, Chile

1. General Administrative Supervisor, in charge of the company logistic and delivery department,coordinating activities with Retail supervisor and company's associates. workers.2. Establish work schedules and procedures to optimize the results of the logistics and deliverydepartment.3. Resolve problems related to logistic and sales departments, and prepare weekly sales reports.4. Train new workers in job duties and the company's ERP Software.

Vitacura, Santiago

1. Produce reports, statistics, and summaries related to the key indicators of the commercial assistancedepartment.2. Support sales department by taking orders and advising clients on products and projects.3. Produce the company´s report about ongoing project status, accusing delays and ensuring thatdeadlines are met.4. Plan, administer, and control budgets for equipment and supplies.5. Training new staff about company's products.6. Ensure the correct communication between sales, warehouse, and customer service departments forthe correct operation of the company.

Vitacura, Santiago

1. In charge of receiving customer requirements by phone, email, or in-person if necessary and resolvingqueries and/or referring them to the corresponding departments.2. Establish protocols for customer service and follow-up to each case.3. Generate reports on customer service and cases resolved by the department, statistics about onlineand in-person service.4. Training new staff and customers about the company´s products and software.5. Support the sales department as a sales representative if necessary.

Vitacura, Santiago

1. Receive and manage inbound calls and emails, and answer inquiries regarding the company's productsand services.2. Escalate inquiries to the product's specialists when needed3. Meet customers in the showroom and be the host, organizing the order in which they will be attended

San Joaquín, Región Metropolitana De Santiago, Chile

1. Outbound calls for the loyalty department of the company, offering financial products associated withthe company's loyalty credit card named CMR Falabella.2. Selling of financial products and loans.3. Cold calls to offer a credit card to potential customers4. Cold calls to offer different types of insurance associated with the credit card5. inbound calls for customer services department, resolving inquiries regarding credit card balances,products, insurances, and financial inquiries.

1. Inventory control and merchandise revision.2. replenish products on supermarket shelves3. Toy store aisle manager4. Help customers with inquiries

Client Service And Sales

Ingeniero Comercial

Administracion En Gestion Financiera, Finanzas

Bachelor'S Degree, Business Administration And Management, General, Ingeniero Comercial