Carla Alvarez Email & Phone Number

- Assess and evaluate the needs of clients through comprehensive interviews and documentations.- Develop and implement individualized case plans to address clients' specific goals and challenges.- Provide ongoing support, guidance, and advocacy to clients to promote their well-being and self-sufficiency.- Collaborate with other service providers and community resources to ensure comprehensive support for clients.- Conduct regular assessments and reassessments to monitor progress… Show more - Assess and evaluate the needs of clients through comprehensive interviews and documentations.- Develop and implement individualized case plans to address clients' specific goals and challenges.- Provide ongoing support, guidance, and advocacy to clients to promote their well-being and self-sufficiency.- Collaborate with other service providers and community resources to ensure comprehensive support for clients.- Conduct regular assessments and reassessments to monitor progress and adjust case plans as needed.- Facilitate referrals to external agencies and resources, ensuring clients have access to necessary services.- Maintain accurate and up-to-date case records, documenting client interactions, progress, and any relevant information.- Advocate for clients' rights and needs in various settings, including meetings, hearings, and social service interactions.- Coordinate and participate in multidisciplinary team meetings to discuss and address complex cases.- Educate clients on available resources, services, and opportunities to empower them in making informed decisions.- Stay informed about changes in policies, regulations, and community resources to enhance service delivery.- Foster a collaborative and supportive relationship with clients, encouraging their active participation in the case management process.- Collaborate with outreach strategies to establish potential partnerships and foster collaborations with other agencies. Show less

New York, New York

• Coordinate handling of received payments with an average of 90% collected.• Provide administrative and clerical support via EMR systems and Microsoft windows.• Upgrade self by attending company’s events, training programs, conferences, and seminars.• Direct client inquiries, resolve conflicts, and confirm appointments with external offices. Execute timely follow ups to 30+ emails per day, resolving various questions and issues.• Design, manage & deliver the implementation of… Show more • Coordinate handling of received payments with an average of 90% collected.• Provide administrative and clerical support via EMR systems and Microsoft windows.• Upgrade self by attending company’s events, training programs, conferences, and seminars.• Direct client inquiries, resolve conflicts, and confirm appointments with external offices. Execute timely follow ups to 30+ emails per day, resolving various questions and issues.• Design, manage & deliver the implementation of an innovative new filing system that increased efficiency across teams by 25%, while maintaining exceptional organization and attention to detail throughout the transition process. Show less

New York, New York

• Warmly welcomed, greeted and screened over 100 calls per shift through a 6 phone line, gathering insurance information and demographics.• Responsible for assisting workshops; learning new reproductive health care verbiage.• Provided excellent customer service with a helpful and friendly attitude. • Trained new employees and provided them with updated information on the services we provide while following rules and guidelines to assure no patient confidentiality is breached.

Fresh Meadows, Ny, 11375

• Created and revised procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and personnel requirements; implementing changes.• Sent 30-40 emails/ daily demonstrating mastery of written communication and attention to detail. • Coordinate communications, track and follow up on requests between clients and therapists for 10-15 cases per day.

New York, United States

Intake Coordinator/ Administrative Assistant (40-45 hours weekly)• Provides management with weekly reports on census, inquiries, and referrals. Assisted physicians with paging emergency codes and following protocols on patient emergencies. • Verify Medicaid, long term care and commercial insurance benefits, this includes calling insurance companies to check benefits. • Check-in average 70 to 90 patients per day while managing a 6 phone line with an average of 40-50 calls a day… Show more Intake Coordinator/ Administrative Assistant (40-45 hours weekly)• Provides management with weekly reports on census, inquiries, and referrals. Assisted physicians with paging emergency codes and following protocols on patient emergencies. • Verify Medicaid, long term care and commercial insurance benefits, this includes calling insurance companies to check benefits. • Check-in average 70 to 90 patients per day while managing a 6 phone line with an average of 40-50 calls a day. Medical Records (40 hours weekly) June 2012 - June 2013• Gather and request patient files to persons and agencies according to laws and regulations on average 25-30 patient per day.• Deliver charts to assigned areas of the medical facility by following established routing procedures. • Answer 4 line phone and assisted with medical coding when needed. Show less

Associate'S Degree, Business Administration And Management, General, 3.00

High School Diploma, Business Administration And Management, General

Activities and Societies: JROTC/ Concert Choir/ Global Kids

Information Technology