All aspects of the daily operations of the business. Active involvement in daily sales, new business development & customer relations.

My responsibilities at MySleep was wide spread. I was involved in every aspect of the daily operations. The daily medical studies, data transfers, staff management, product specialist support including visits to their respective clients, product training, client after sale service and the list goes on. I was involved from the time of first contact with the client and having a relationship with that same client 9 years later. I have an impeccable record with client relations. Key Responsibilities:- Ensure that sales targets for all branches are met.- Provide support for Field representatives.- Stock rotation between branches for maximized sales.- Weekly sales report meetings with directors.- Weekly & Monthly sales report meetings with field agents.- Remote management of the daily operations of all branches.- Provide support for all office staff at the various branches.- Staff Training.- Defining sales targets.- Assisting with internal CRM development.- SOP implementation.- Maintaining relationships with all external stakeholders.- Defining staff roles- Business development – Assisting field agents with new client visits- Customer Care – I was involved with customer feedback in every province / branch.- Client relations - Maintaining current client base for continuation of support

My role at Sugarberry Trading was that of Sales Director.I was in charge of new business development and maintaining relationships with the current clients. A full list of responsibilities listed below.Role & Functions:- Setting daily targets for sales reps and office staff.- Managing all key accounts in the Western Cape.- Managing daily logistics for drivers and reps.- Store visits & Service quality control.- Maintaining a good relationship with all our suppliers and buyers.- Weekly & Monthly sales reports.- Managing of merchandising team.- Product representation – This involved a hands-on approach within all stores to ensure that our products were represented appropriately and in the right store position to optimize sales.- Weekly sales meetings with reps and owners.

My role was similar to that of a General Manager. I coordinated with all branches of the operation including the production line and field workers of the farm in order to ensure smooth and efficient operations. I handled all daily export waybills and logistical administration as well as all health & safety audits.- Manage staff shifts.- Ensure all quality control protocols are implemented and adhered to.- Daily produce quality checks.- Communicating with farm managers to ensure produce delivery to packhouse is timed correctly to ensure to smooth packhouse operation.- Manage stock levels and stock rotation.- Facilitate all health and safety audits – Internal & external audits.- Maintain good relationship with all stakeholders.- Offseason preparations including productivity analysis and product line upgrades.