•Actively involved in GOC (Global Operation Center) Project Team, attending project sprints helping facilitating, shaping and realization a centralized 24/7 service center in Taiwan.•Led bi-weekly meeting for optimizing logistics automation system with VHV project team. •Led the operational process alignment with headquarter and announce to TW 27 planners. •Increased operational efficiency for global operation center and shorten the information flow throughout all level of stakeholders by improving SAP system.•Trained 5 New Hires and led the team for smooth daily operation.•Resolved escalated material issues (custom delay, flight disruption, material shortage, etc) & providing prompt communication to all stakeholders.•Provided 24/7 end-to-end services to all CS customers for worldwide field demands.•Experience with ERP system. (SAP R/3 knowledge)

• Led the production planning project meeting and coordinate with cross-functional teams.• Managed 4 cycle checkers and reinvent process improvement with site investigation.• Followed up action plans (production/quality/cost) to deliver project on time.• Verified project issues (shortage/contract) and propose solutions by allocating resources.• Assessed production line risk (material linkage/shop management) and crisis management.• Tackled plant operation and set up system according to the production plan.• Provided project documents (specifications/cost projection) to ensure aligned procedure.• Simplified the project and do the process re-engineering for cross-functional teams.• Projects: o SUV Exterior Revised Project o SUV Around View Monitor Project o SuperMini & Small Family Car Project