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• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.• Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).• Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.• Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.• Review and may resolve complex business issues.• Excellent communication skills. Add case resolution to Knowledge Management System (KMS).• Understand and utilize Windows, Linux, and Esxi Operating Systems.• Represent and participate on an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.• Manage technical issue as well as customer business impact and ability to blend and appreciate these aspects in communication with customer
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Senior System EngineerFiservAtlanta, Ga, Us
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Senior Windows System EngineerFiserv Jan 2016 - PresentMilwaukee, Wisconsin, UsEssential Job Responsibilities:Build out of Windows systems including but not limited to active directory, group policy, web, application, and database systems. Working closely with one of the Senior Systems Engineers, to ensure that projects are delivered on time.2. Deploy and troubleshoot the following technologies: Active Directory, Internet Information Server (IIS), System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), SQL Server, Microsoft Cluster Server, Distributed File Shares (DFS)3. 3tier solutions with HA, building, and supporting complex technology platforms and services used by our clients.4. Work with monitoring tools like Splunk, Extrahop, and SCOM
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Technical ConsultantHewlett Packard Enterprise Sep 2013 - Jan 2016Houston, Texas, UsResolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
Calvin Perry Skills
Calvin Perry Education Details
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Kennesaw State UniversityInformation Systems
Frequently Asked Questions about Calvin Perry
What company does Calvin Perry work for?
Calvin Perry works for Fiserv
What is Calvin Perry's role at the current company?
Calvin Perry's current role is Senior System Engineer.
What is Calvin Perry's email address?
Calvin Perry's email address is ca****@****cfs.com
What is Calvin Perry's direct phone number?
Calvin Perry's direct phone number is +161735*****
What schools did Calvin Perry attend?
Calvin Perry attended Kennesaw State University.
What are some of Calvin Perry's interests?
Calvin Perry has interest in Science And Technology.
What skills is Calvin Perry known for?
Calvin Perry has skills like Hardware, Server Configuration, Operating Systems, Management, Troubleshooting, Linux, Consulting, Computer Hardware, Virtualization, Data Center, Servers, Virtual Connect.
Who are Calvin Perry's colleagues?
Calvin Perry's colleagues are Dinorah Marquez, Mercedes Garcia, Dario Berra, Jennifer Anderson, Ednyoung ., Trevor Chase, Samantha Babb.
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