I'm a knowledge hunger person where my hobby is craving for several fields of knowledge, which include business, Technology (example IoT) and Presentation skill (example Ted talk). I'm also attend self improvement course (example “Attitude determine Altitude"). As my personal opinion, the more i gain knowledge, the more i'm able to communicate well with others include in my career in customer service and Robotics R&D.
Multibyte Education Sdn Bhd
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Robotics ExecutiveMultibyte Education Sdn Bhd Apr 2015 - PresentSelangor, Malaysia• Developing primary school robotics educational module where direct report to Chief Technology Officer (CTO) about my work progress. • Rendering robotics building steps with MLCAD for competition and teaching module. Conduct teachers training across West Malaysia. • Collect feedback regarding teaching slide and method, handling incoming call from other state to resolves their problems regarding educational tools and module.• Identify the cause of problem; selecting and explaining the best solution to solve their problem by tele conversation, Problem that have solve will be follow up to ensure resolution.• Support China customer regarding educational module.• Backend support to IT department regarding school data base system and support customer via team viewer. • Have the chance to expose in MS Access in generating exam question, setup and troubleshooting Exam system.
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Merchant Service ExecutiveAeon Credit Service (M) Bhd Oct 2012 - Oct 2014Kelantan, MalaysiaServicing and recruited commercial vehicle merchant to finance with Aeon Credit.• Build up good relationship with merchant to create loyalty business partner.• Handle merchant complain and feedback to management for operation improvement.• Negotiate with merchant to get best solution which benefit both company and merchant.
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Customer RelationsPublic Gold Marketing Sdn Bhd Apr 2011 - Sep 2012Terengganu, Malaysia• Advice customer and dealer in gold and silver bullion, coins and bar trading and assist themwhen they have questions, concerns or complaints.• Provides dealer with leadership and coaching to develop a strong sales culture to obtain salesgoals and growth objectives.• Educate customer and dealer regarding gold and silver knowledge, plus current marketsituations.• Ensures policies and procedures are followed throughout branch functions including accountopening and closing processes, safe deposit operations, cash level maintenance, and branchsafety and security procedures.• Assist Branch manager on daily operation and Assumes responsibility during absence ofBranch Manager.
Zhe Hong Choo Education Details
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Politeknik Ibrahim SultanElectronics ( Control )
Frequently Asked Questions about Zhe Hong Choo
What company does Zhe Hong Choo work for?
Zhe Hong Choo works for Multibyte Education Sdn Bhd
What is Zhe Hong Choo's role at the current company?
Zhe Hong Choo's current role is Experienced customer service executive in handle different situation with project based learning teaching experience..
What schools did Zhe Hong Choo attend?
Zhe Hong Choo attended Politeknik Ibrahim Sultan.
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