Calvin Cooper Email & Phone Number

St. Louis, Mo, Us

El Salvador

Responsible for all Telecommunication, access control, andperimeter surveillance equipment, and management, including daily system operation and maintenanceof satellite, radio and telephone equipment associated with the CSL operations center.You will hold a crucial role within a team dedicated to upholding the organization's IT operations withoptimal efficiency. This designation entails vital responsibilities such as implementing necessaryupgrades for hardware and software, reviewing and enhancing pertinent documentation, executinginstallation processes for telecommunication, access control, and perimeter surveillance equipment, andidentifying and resolving problems as required.

Fayetteville, North Carolina, United States

Operated, maintained, and troubleshooted intricate network systems as a Computer & Satellite Specialist (25H),specializing in hands-on networking solutions and VMware configurations.Provided technical support and training to unit personnel on network operations and security procedures, maintainingdetailed documentation while also leading a simulation of a cyber attack scenario, identifying vulnerabilities and devisingresponse strategies to minimize impact.Implemented redundancy measures in communication networks, enabling seamless data transmission even inchallenging environments such as remote areas or adverse weather conditions.Optimized router configurations to prioritize traffic and ensure uninterrupted communication for a team of fieldoperatives in a remote deployment scenario.Deployed intrusion detection systems and encryption protocols, preventing unauthorized access to sensitive informationduring a high-profile government project.Led and collaborated with team members to strategize and execute network upgrades, installations, and expansions,effectively meeting operational demands.

O'Fallon, Illinois, United States

Successfully set up PCs, projectors, and microphones for video conferencing rooms, improving communication andcollaboration within the organization.Proactively responded to support requests from end users, providing customer support through patient guidance andbasic troubleshooting tasks to promptly resolve issues.Collaborated with cross-functional teams to implement software updates and security patches on a bi-weekly basis forcompany devices, enhancing system performance and reducing the risk of cybersecurity threats by 30%.Maintained a comprehensive inventory tracking system for all IT assets at Metro, accurately logging and updatinginformation for over 500 devices, leading to a 15% reduction in lost/misplaced equipment.Performed regular diagnostic tests on 100+ PCs, networks, and mobile devices to identify and resolve technical issues,resulting in a 20% decrease in downtime for employees.