• Successful implementation of Azure and M365 solutions.• Meet regularly with customers and lead workshops as needed.• Deliver comprehensive Azure Cloud security architecture strategies, frameworks and reference models that support business needs and objectives in complex customer environments.• Deploy Sentinel including data connectors, workbooks, alerts and required features for the customer.• Deploy Intune MDM for PCs and mobile devices.• Develop comprehensive configuration and compliance policies for Intune.• Establish security policies based on NIST baseline standards.• Work with customers to implement high security MS365 tenants including security levels of GCC and GCC High to meet federal requirements.• Create technical roadmaps, project plans, requirements, designs, and implementation plans for Azure Cloud solutions.• Analyze threats and current security controls to identify gaps in current defensive posture.

• Managed remediation of security vulnerabilities.• Security support for MS365 and Azure..• Managed security and monitoring settings in MS365.• Developed solutions to minimize risk and meet security standard frameworks.• Managed Office 365 Administration.• Modified PowerShell scripts to automate processes.• E-commerce workflow management and vendor management.• Managed e-commerce cloud and endpoint security posture.

• Implementation of Microsoft Sentinel (SEIM), Intune (MDM), Defender for Endpoint (EDR), Defender for Cloud, Defender for Cloud Apps (CASB), Defender for Identity (ATP).• Responding to incidents such as breach, malware and other suspicious activity.• Developed procedures to reduce risk and mitigate vulnerabilities.• Created custom alerts for Microsoft Sentinel and Azure Monitor.• Created configuration and compliance policies for Windows, Android and iOS in Intune.• Implemented MFA rollout and provided solutions for MFA authentication issues.

• Managed remediation of security vulnerabilities.• Reviewed scans from Qualys.• Provided security data metrics.• Developed solutions to minimize risk and meet security standard frameworks.• Created PowerShell scripts to automate processes.

Administration of Exchange (Office 365), mailboxes, distribution lists and calendars.Administration of Active Directory, Microsoft Teams, OneDrive.Review of email security incidents.Troubleshooting of ndr reports. Powershell scripting.

Completed vulnerability scans in Nexpose. Validated host based vulnerabilities. Recommended solutions for system vulnerabilities. Tracked vulnerability remediation progress. Managed patching of virtual machines located in the AWS cloud. Responsible for patch management for Linux servers and Windows 2016/2012/2008 servers. Utilized SCCM and batch patch.

Participated in the scoping of a project that resulted in a customized holistic security program based upon NIST and ISO 27000 Series guidelines.Utilized variety of open source security tools within a virtual host environment simulating real world scenarios.Performed log monitoring search, and vulnerability scanning, in addition to deploying social engineering tactics as part of a red team security awareness campaign.

Managed ticket queue and assigned tickets to the team.Provided escalation management.Provided administration of Exchange mailboxes, distribution lists, calendars and Active Directory groups Responsible for spam filtering using Mimecast.Exported mailboxes and fixed PST files.

Managed and lead I.T. Projects.Provided coaching for the Level II and Level III support teams.Monitored the support queue and assigned tickets.Provided solutions for escalated customer issues received from senior management.Provided status updates and metrics as needed during weekly meeting with staff and management.Lead subject matter expert for Android business applications.Tested new Android based mobile phones and tablets.Worked with creating security policies for Exchange 2007 & 2010.Administration of Exchange 2003, 2007 & 2010.Tested MDM clients: 3LM and Mobile Iron.

Managed and lead I.T. Projects.Provided onsite desktop support for end-users.Installation of Windows 7 on new laptops.Provided basic training for the users at their location.Troubleshooting of migration issues.

Lead and managed desktop standards project. Provided temporary management of support staff.Conducted interviews for applicants seeking employment with the I.T. dept.Conducted training classes for new hires.Completed migration to Exchange mail server and managed automatic deployment of software.Moves, adds, changes in Active Directory and Windows server maintenance.

- Configuring and troubleshooting of Blackberry phones.- Configuring and troubleshooting of Lotus Notes.- Configuring , imaging and upgrading laptops and desktops.

· Configuring and troubleshooting wi-fi.· Installing PC's and software for end-users.· Resetting passwords and unlocking accounts in Active Directory and SAP.

· Troubleshooting of end-users' hardware and software issues.· Resetting passwords and setting up new accounts for mainframe access.· Tracked problem resolution by utilizing specialized reporting software.

· Troubleshooting of voice and data issues for both corporate and consumer users.· Configuring PDA smart phones, to meet the needs of clients.· Consistently exceeded service level expectations.· Effectively translated technical information to clients.