Wrote and edited a variety of technical documents for webpage copy, case studies, and PowerPoint presentations.Focus on tight, compelling copy on software systems and services for delivery to stakeholders and customers.

Wrote and edited various documents including software manuals, white papers, and technical notes. Managed several projects in parallel, while maintaining other collateral duties in the department, including SharePoint Administration and customer outreach.Collaborated with team members and subject matter experts across different time zones via email, instant messaging, video conferencing.Providing heuristic evaluation to ongoing style issues and usability concerns and modernized the department style guideEvangelized and directing the departmental move to topic-based authoring (DITA), including training, content management, and document design.

Maintained specialized tooling, schedules, requisitions, and records to ensure 100% readiness for nuclear refueling operations. Conducted complex refueling and maintenance procedures under strict time constraints while maintaining compliance with safety standards.

for Engineering Writing Center in the Department for Human Centered Design and Engineering Provided one-on-one instruction helping engineering students of various disciplines develop their writing and communication skills

Provided 1-on-1 instruction for undergraduate and graduate students across all engineering disciplines in the writing and presentation of technical concepts, including reports, graphics, and slide presentations.Helped engineering students develop their resumes and draft application and grant letters.

Contract work as needed to support deadlinesPerformed research and evaluated source material for organization-wide upgrades to new operating systems and softwareWrote tight one and two-page case studies published on Microsoft.com and other websites

Maintained reactor plant chemistry and radiological controls aboard a nuclear powered submarine at sea, in drydock, and during reactor plant testingAs leading petty officer, was responsible for eight personnel, all radiological records, and shipwide radiological training