As a Solutions Architect, I work with teams big and small to get started with Productboard and continue to grow, not just in Productboard knowledge but also maturing as a product organization. That means leading customer onboarding, workshops, train-the-trainer sessions, and Q&As.

• Customer satisfaction led to multiple extension contracts for our team worth > $1.5m• Continuing to work on a full-time billable project: led multiple technical deployments, built customer relationships, managed project deadlines and expectations from various stakeholders

• First 2022 EUC Academy hire assigned to a project; full-time billable• Aided hospital with VMware Horizon upgrade; created deliverables to drive org confidence in our project, built strong relationships with customer through open communication, and helped lead user testing of Horizon 8• Also served as project manager for the consulting team (5): lead daily stand-ups, set expectations with customers, contributed to discussions with leaders in customer org & tracked deadlines•… Show more • First 2022 EUC Academy hire assigned to a project; full-time billable• Aided hospital with VMware Horizon upgrade; created deliverables to drive org confidence in our project, built strong relationships with customer through open communication, and helped lead user testing of Horizon 8• Also served as project manager for the consulting team (5): lead daily stand-ups, set expectations with customers, contributed to discussions with leaders in customer org & tracked deadlines• Completed 3 case studies in training, demonstrating confident knowledge of VMware EUC products• Daily work in VMware Horizon, VMware Workspace ONE, and Office ProductsCertifications: VCP-DTM (VMware Horizon), VCP-DW (VMware Workspace ONE) Show less

• Designed the hi-fidelity Product UX, user flows, and developer notes for two new applications, using Figma• Worked collaboratively on this small team (5): brainstorming, presenting my work in design reviews & explaining my designs• Gathered feedback and iterated on my designs with changes and features proposed by the team

• Throughout college and beyond, I've worked as a freelance web developer for small businesses and individuals• Tutoring is one of the most life-giving things for me, anything from statistics, algebra, biology, and computer science I just want to be helpful. I've learned tutoring is so much more than learning the material but encouraging students and bringing their confidence to the surface.• I continue to serve coffee at events for the Braves, Chick-Fil-A, and more with Stellow Coffee

As a passionate coffee nerd, served stellar coffee drinks to guests, perfected my latte art, and contributed to the best work culture I’ve ever been a part of.

• Implemented a Python script to automate the aggregation of data from 20+ spreadsheets into a single, digestible view for action on paying contractors and getting funding approval.• Designed Salesforce dashboard to display analytics pertaining to customer engagement with our services, allowing for better visualization of progress on team goals, for use by the 20 person organization.• Leveraging Sketch and Webflow, designed and built a robust website template to be used for… Show more • Implemented a Python script to automate the aggregation of data from 20+ spreadsheets into a single, digestible view for action on paying contractors and getting funding approval.• Designed Salesforce dashboard to display analytics pertaining to customer engagement with our services, allowing for better visualization of progress on team goals, for use by the 20 person organization.• Leveraging Sketch and Webflow, designed and built a robust website template to be used for conference-style events meant to drive attendee engagement with each other.• Interned during my Sophmore Year of College Show less