Calvin Robertson Email and Phone Number
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Currently, I am expanding my impact in the gaming industry at Jubileague, where I am focused on pushing the boundaries of mobile gaming through kinetic experiences that integrate physical movement with engaging and competitive gameplay. I’ve also created a youth program to guide aspiring game designers in crafting their own gaming experiences. My passion for meaningful experiences drives this venture, and I am committed to redefining the way we think about play in a digital world.With over two decades of experience driving human-centered innovation, I am a dedicated leader in Experience Design, delivering impactful solutions across large-scale enterprises and diverse industries. In addition to delivering enterprise solutions, I have led efforts to launch three separate video games for Hallmark Cards, Grantham University, and the Federal Reserve Bank of Kansas City.In my previous role as Senior Director of Experience Design, I led cross-functional teams to create seamless customer and employee experiences in various retail environments, ensuring each interaction was intuitive, accessible, and aligned with business objectives. My approach, rooted in design thinking, strategy, and execution, empowered teams to exceed expectations.Throughout my career, I’ve championed the power of design as a transformative force, guiding organizations through complex challenges with creative problem-solving. I’ve built and led high-performing multi-disciplinary design teams while fostering a culture that values collaboration, mentorship, and continuous improvement. My work has consistently bridged the gap between customer needs and organizational goals, leading to teams that were highly sought after for crafting experiences that drive high levels of engagement and business growth.
Corning Incorporated
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Senior Manager, Employee Experience And Design – Global ItCorning IncorporatedCharlotte, Nc, Us
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Managing DirectorJubileague Feb 2024 - PresentLeading development and execution of a comprehensive product strategy for creating unique gaming experiences, aligning with the independent game studio's mission to foster creativity and engagement. • Led the end-to-end design and development of DWARF, an innovative kinetic mobile arcade game that promotes physical engagement and motion while showcasing a player-centric approach to game development. • Spearheaded the launch of the Playmaker program, a game design initiative in partnership with youth tech centers and schools, focusing on hands-on design, development, and playtesting. This initiative brings underserved communities into a greater awareness of the opportunities found in the gaming industry, while contributed to community building, educational and entrepreneurial moments. -
Advisory Board Chair, Computer Graphics Technology ProgramNorth Carolina Agricultural And Technical State University Mar 2019 - PresentGreensboro, Nc, UsThe Advisory Board provides industry connectivity, insight, mentorship, and scholarship to the faculty and students of the Computer Graphics Technology Program. We’ve since doubled our enrollment rate after updating our program curriculum to include demanding course options, such as game design and user experience design. This growing program is offered by the Department of Applied Engineering Technology within the College of Science and Technology. -
Senior Director Of Experience Design, Omnichannel TechnologyBest Buy Apr 2021 - Mar 2024Richfield, Minnesota, UsLed a multi-disciplinary product design team of 40 professionals, focusing on enhancing the end-to-end customer experience while optimizing employee tools and processes across the enterprise.• Developed and communicated shared vision and roadmaps for an end-to-end product ecosystem to executive leadership, demonstrating strategic thinking and ability to drive innovation at scale.• Facilitated cross-functional service design workshops to create seamlessly integrated digital shopping experiences across a multi-channel retail ecosystem. This resulted in increased in-aisle customer engagement while simultaneously developing a 360° customer view and a “heat map” of the in-store journey, providing valuable insights into customer behavior for optimizing in-store interactions.• Led design team integrating machine learning to enhance customer experience and improve employee proficiency, demonstrating the ability to leverage emerging technologies for business efficiencies. Reduced call time by nearly 50%, driving both efficiency and customer satisfaction.• Managed talent development and succession planning for the design team, fostering a culture of innovation and continuous learning. -
Senior User Experience Manager, Store TechnologyLowe'S Companies, Inc. Jan 2019 - Apr 2021Mooresville, Nc, UsManaged a multidisciplinary team of 16 designers in a fast-paced environment to enhance the in-store software experience across 1,800 retail stores. Utilized agile techniques to rapidly renovate in-store retail technologies. • Collaborated with cross functional teams (user research, store operations, product management, engineering, and customer service) and led service design workshops to completely overhaul solutions for point of sale, self-checkout, order management, sales floor, and internal communications. • Successfully replaced outdated 20-year-old technology with streamlined, intuitive experiences, significantly reducing training time to near zero. The implementation resulted in approximately $14M in labor savings within the first year and accelerated technology adoption among field employees. • Championed the implementation of an enterprise design system aimed at fostering the use of semantic HTML for web development and native Kotlin for mobile development. This initiative aimed to tailor applications to their respective environments, thereby optimizing app performance. -
User Experience ManagerFederal Reserve Bank Of Kansas City Jun 2012 - Jan 2019Kansas City, Mo, UsLed the bank's inaugural UX service, developing a dedicated team of 12 design professionals focused on delivering digital experiences across various financial technology solutions. • Engaged stakeholders at all levels, influencing change to expand the practice of UX and a culture of innovation. • The implemented solutions resulted in reduced training costs, shortened development time, and a restoration of trust in internal systems. • Showed peers how to think strategically about design as we institutionalized UX across 5 business units through a standardized workflow, improved forecasting and planning, and a talent onboarding strategy. • Played a pivotal role in fostering mentorship and enabling career growth by creating a diverse UX job family in collaboration with Human Resources. • Established an enterprise design system to promote accelerated design decisions, rapid prototyping through design sprints, and brought greater adoption to semantic HTML. • Advocated the addition of automated accessibility testing to mitigate risk and public liability. -
Lead Brand Designer/Web DeveloperGrantham University Jun 2008 - Jun 2012Little Rock, Arkansas, UsLed re-branding and web development efforts for the Marketing Department.• Main focus was to use design to improve student admission and retention efforts targeting second chance students, all while creating a succinct brand image. • Efforts increased lead generation numbers and induced school pride and awareness. -
Design DirectorKoldsoft Interactive Communication Jun 2006 - Jun 2008Joint partnership with my design consultancy, Eve of Creativity, to offer comprehensive services including brand design, package design, web design, and multimedia development.• Built creative solutions for renowned brands, including Burger King, CBS and Kiwi. • Served clients and partnered with vendors in the greater Kansas City area, California, Florida and China.
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Web Application DeveloperHallmark Cards Jan 2001 - Jun 2006Kansas City, Missouri, UsMain objective was to collaborate with internal lines of business to improve the aesthetics, usability and functionality of various online applications and retail products, while maintaining the integrity of the Hallmark brand. Led the interaction development efforts on key projects including:• Walmart.com PhotoCards: Consulted with Walmart’s Development Team to design and incorporate the Hallmark Stories PhotoCard application on Walmart.com, ensuring the usability and consistency both brands.• HallmarkStories.com: Integral contributor in the development of HallmarkStories.com, providing user centered design and functionality input to improve the usability of the user interface.• Asteroid Andy and Buggyvale Birthday Card/CD Game: Collaborated with creative staff to develop two birthday cards with an in-card CD game. Work included establishing a suitable architecture for Mac OS X and Windows.
Calvin Robertson Skills
Calvin Robertson Education Details
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Washington University In St. Louis - Olin Business SchoolManagement And Operations -
North Carolina Agricultural And Technical State UniversityGraphic Communications System
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Joseph Business SchoolBusiness/Entrepreneurship
Frequently Asked Questions about Calvin Robertson
What company does Calvin Robertson work for?
Calvin Robertson works for Corning Incorporated
What is Calvin Robertson's role at the current company?
Calvin Robertson's current role is Senior Manager, Employee Experience and Design – Global IT.
What is Calvin Robertson's email address?
Calvin Robertson's email address is ca****@****fed.org
What is Calvin Robertson's direct phone number?
Calvin Robertson's direct phone number is +181667*****
What schools did Calvin Robertson attend?
Calvin Robertson attended Washington University In St. Louis - Olin Business School, North Carolina Agricultural And Technical State University, Joseph Business School.
What are some of Calvin Robertson's interests?
Calvin Robertson has interest in Interactive Technology, Golf, Music, Retail, Food, Graphic Design.
What skills is Calvin Robertson known for?
Calvin Robertson has skills like User Experience, Leadership, Seo, Web Development, Web Design, User Interface Design, Graphic Design, Social Media, Social Media Marketing, Strategy, Strategic Planning, Advertising.
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