Formulates planning to maintain company infrastructure; hires and directs external contractors aligning to onsite projects.Reviews recurring expenditures log, identifies employee needs, manages resources & supply levels.Develops internal hiring processes and expands recruiting pipelines for seasonal internship programs.Programs team member onboarding and schedules internal systems, bookings, and expense training.Brokers engagement between clients and service partner, Boys and Girls Club of Metro Los Angeles.Curates LinkedIn digital marketing, Instagram engagement, and branded apparel.

Collaborates directly with CFO/COO to problem solve or execute critical office operations initiatives and support.Maintains key technical infrastructure that supports streamlined on/off-boarding and other integral processes.Develops and fosters effective outside vendor relationships to meet company needs and workplace standards.Contacts and schedules venues/vendors for all-company annual events and managers' retreats.Internship Program Manager: recruits, interviews, and directly supervises three separate 20-person cohorts yearly.Designs curriculum, leads team meetings, delegates tasks and tracks workflow using project management software, facilitates exclusive networking/mentorship opportunities, and moderates guest speaker discussions.

Prioritized both Co-President’s calendars, allotting for weekly senior management meetings and conference calls.Executed Co-Presidents’ personal duties, errands, and managed all postage/delivery services for office and home.Devised and implemented new computer/paper-based filing systems for client records, aging, and budget reports.Scheduled executives’ appointments and served as primary office liaison for staff, clients, and guests.Formulated a comprehensive username/password data and reoccurring payment log, identified excess ordering and office supply expenditures, then reduced monthly spending by 12%.Expanded client acquisitions oversight by compiling updates into categorical/statistic-focused monthly report.Corresponded and coordinated with industry journal on market research project to showcase company insight.Streamlined early Covid-19 response by programming and initializing remote work laptops for employees.

Promoted and selected to lead company’s relocation and East Coast expansion with telecommunications partners.Generated $400k in yearly client revenue through self-generated business to consumer leads and negotiations.Interviewed, organized HR compliant documents, and onboarded new hires to accelerate team growthSpearheaded office protocols and weekly goals to optimize office operations and maximize productivity. Mentored, trained, and developed associates' fundamental acquisition techniques and sales systems.

Earned invaluable multi-departmental exposure by completing 6-month co-operative learning university contract.Directed and screened incoming/outgoing call volume while recording accurate notes for intra-office distribution.Strengthened vendor relationships while coordinating travel and itinerary for office-wide national conference.Composed, proofread, and distributed professional business correspondence and internal team communications.Exhibited advanced analytical detail when composing department reports and presentations.