• Managed all aspects of the dealership, including hiring, training, building relationships with 3rd party lenders, and analyzing income statements.• Provided training, support, and guidance for new employees.• Implemented procedures for follow up of sold customers for future repeat and referral business. • Drove monthly sales from 0 units to 30 units and grew monthly gross profit from $0 to $70,000 • Controlled a $450,000 inventory floor plan with the bank.• Provided exceptional customer service with a 5-star Google rating.• Applied a CRM to cultivate leads and sales• Captured internet leads and surveyed customers to ensure they were satisfied.• Worked directly and closely with 3rd party auto lenders.• Assisted with final point of sale and delivery.• Utilized various marketing and social media sites to identify potential customers and ultimately create a high conversion rate.• Successfully drove sales by prioritizing customer satisfaction and building relationships with a result of retaining lifetime customers.

*Implemented and demonstrated outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, and data capture and personal database management.*Assisted with game day responsibilities of the ticket sales department, such as box office sales, will call, sales tables, client visits, and group experiences.*Assisted the Director of Ticketing in prospecting groups for baseball, softball, and football. Successfully brought in countless groups to drive ticket sales up.

Established lasting relationships with teammates, professors, and coaches50+ hours/week Leadership SkillsAccountabilityTeam building skills

* Captured internet leads and followed up through website.* Utilized AutoTrader.com for sales leads and followed up by email or phone to set up appointments.* Prepared cars for sale and delivery.