Managed client relationships with suppliers, race directors, and running community Prepared race bibs, building online registration websites, and managing associated timing data using RaceDayScoring, RunSignUp, MyLaps, Google Sheets, and Microsoft ExcelAssisted and trained volunteers on various race duties at events Setting up and managing timing equipment, PA system, arch, timing tent, result kiosks, race clock, and registration kiosks Starting races, processing chip data, and posting online results as the race is ongoing.Assisting and training volunteers at events. Setting up and managing timing equipment, PA system, arch, timing tent, result kiosks, race clock, and registration kiosks typically 2-4 hours prior to race start. Starting the race, processing chip data, and posting online results as the race is ongoing.

Worked as a primary or secondary researcher for end-to-end research & strategy projects primarily focused on Youth Culture and Gen Z or Gen Alpha Consumers Used a variety of methodologies, including interviews, focus groups, surveys, social listening, culture mining, and virtual ethnography to create unique first-party data for our clients. Managed relationships with both research vendors, research participants, and clients as part of a larger client services team. Used a wide variety of tools and software, including Microsoft Office, Google Suite, MaxQDA, Displayr, and Typeform. Projects I worked on included work for clients such as Spotify, adidas, Hollister, Everytown, Paramount, YouTube, and Union Bank and Trust.

Identified, created, and led research projects for a startup focused on emergency management and disaster readiness. Led special research projects in the B2B & B2G SaaS space and presented the same research to company executives and leadership. Managed a team of six Research Analysts working on multiple projects at once with competing deadlines and different growth trajectories for their individual development. Worked in a fast-paced, startup environment; able to pivot onto new projects quickly and efficiently. Used Microsoft Office, Airtable, and HubSpot to manage project creation, day-to-day team management, and data management.

Provided exceptional customer service and expert advice to all customers in all things outdoors, but often specifically in running, fitness, shoe and boot fitting, and trail and ultramarathon running. Consulted with customers on all aspects of outdoor recreation and trip planning; Assessed needs and constraints regarding different activities and advised on safety and other concerns. Problem-solved when dealing with tough logistical situations and handling multiple customer requests and needs at once.

Designed and managed an ethnographic research project on visitors’ experience of the National Museum of Mexican Art. Conducted ethnographic fieldwork using participant observation, semi-structured en situ interviews, and formal interviews. Modified research techniques and writing process to fit a shortened timeline and deal with COVID-19 restrictions Collaborated with multiple faculty to develop a project incorporating multiple areas of academic research. Presented the research at internal conferences and to faculty at the university.

Provided detailed tours of the building to potential lessees. Followed up on contacts with potential lessees to address needs and concerns. Tracked resident needs and records using Microsoft Office Suite. Digitized maintenance records. Trained four new employees in office duties.

Designed and managed an ethnographic research project on the experiences of Latinos living in Appalachia. Synthesized information from medical, legal, and anthropological sources in order to reach new conclusions from a new perspective. Created novel results on assimilation and integration of immigrants in rural locations. Presented research at Ohio State Denman Undergraduate Research Forum.

Copy-edited research papers and an academic book for faculty prior to publication Graded student exams with a specific turnaround time and provided them with specific feedback. Performed general academic research in archives, laboratories, and academic journals. Organized physical and digital data archives for storage after publication.