Teach beginner and intermediate ESL classes. Teach U.S Citizenship test preparation class. Create weekly lesson plans. Translate orally and in writing between English, Cantonese, and Mandarin. Provide information and respond to clients about programs, procedures, documents, and applications. Assist clients in enrolling for health insurance through Covered California. Perform general office and clerical duties.

Handle receiving, stocking, and pricing of books and store merchandise. Organize and file purchase orders, daily reports, letters and other documents. Enter and record book and merchandise information into bookstore database. Maintain inventory levels and records for books and merchandise.

Manage a team of employees and serve hundreds of customers on a daily basis. Resolve any customer complaints and issues amongst employees. Handle payroll for all employees. Cashier balancing and money management.

Supervise and lead a team of employees to serve hundreds of customers daily. Create fair and balanced weekly work schedules for staff. Interview, hire, and train new employees. Resolve any customer complaints and issues amongst employees. Handle payroll for all employees. Cashier balancing and money management.

Input purchase orders, chargebacks, and invoices into the bookstore database. Organize and stock books. Assist customers in finding book and resolve customer issues.