Bilingual Information Technology professional with over 20 years of experience leading high performance functional and technical teams, while delivering strategic global business improvement initiatives aligned with OPEX/CAPEX IT budget goals. Experienced Project Manager successful at ERP Implementations across North America, Europe and Australia for alignment of key business processes. Efficiently led several ERP upgrades along with third-party applications that enabled new functionality, maintained supported releases and help promoted continuous improvement initiatives for operations and distribution. Examples include Oracle ERP JD Edwards, wireless barcode solutions, shipping and logistics freight shopping tools, form/print management tools, web order entry tools, etc. Over 10 years of ITIL experience, implementing global service delivery and change management processes for both infrastructure and applications support. Solid knowledge in infrastructure management, administration and key enterprise systems, server consolidation/migrations, LAN/WAN infrastructure design. Accomplished Data Center relocation project from on-premise to private cloud and/or co-location solution. Implemented Disaster Recovery functionality by leading a Project that successfully planned, developed, and managed a DR tested of Global Enterprise Systems. Enterprise Architecture Technical Lead responsible for planning, re-engineering, documenting, and implementing a new architecture design to house all business-critical applications. Experienced management of Business Analysis and Application Development leveraging SDLC methodologies with the focused of providing technical/functional solutions to complex business requirements for order to cash, return to credit and procure to pay business flows. Responsible for customer facing related technologies, for example: web order entry system that helped reduce call center wait times and promote customer self-serve capabilities.
Listed skills include Business Intelligence, Jd Edwards, Ibm Iseries, Erp, and 38 others.