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Bilingual Information Technology professional with over 20 years of experience leading high performance functional and technical teams, while delivering strategic global business improvement initiatives aligned with OPEX/CAPEX IT budget goals. Experienced Project Manager successful at ERP Implementations across North America, Europe and Australia for alignment of key business processes. Efficiently led several ERP upgrades along with third-party applications that enabled new functionality, maintained supported releases and help promoted continuous improvement initiatives for operations and distribution. Examples include Oracle ERP JD Edwards, wireless barcode solutions, shipping and logistics freight shopping tools, form/print management tools, web order entry tools, etc. Over 10 years of ITIL experience, implementing global service delivery and change management processes for both infrastructure and applications support. Solid knowledge in infrastructure management, administration and key enterprise systems, server consolidation/migrations, LAN/WAN infrastructure design. Accomplished Data Center relocation project from on-premise to private cloud and/or co-location solution. Implemented Disaster Recovery functionality by leading a Project that successfully planned, developed, and managed a DR tested of Global Enterprise Systems. Enterprise Architecture Technical Lead responsible for planning, re-engineering, documenting, and implementing a new architecture design to house all business-critical applications. Experienced management of Business Analysis and Application Development leveraging SDLC methodologies with the focused of providing technical/functional solutions to complex business requirements for order to cash, return to credit and procure to pay business flows. Responsible for customer facing related technologies, for example: web order entry system that helped reduce call center wait times and promote customer self-serve capabilities.
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Vice President Information TechnologyForney Industries Dec 2021 - PresentFort Collins, Co, Us•As a member of the Forney Executive Team I am responsible for managing all technology key initiatives, existing echo system and the IT department for NA.•Currently in the process of implanting ORACLE NetSuite ERP and Koerber (High Jump) WMS systems.•Successful implemented of Autonomous Mobile Robots (AMR's) in the warehouse to streamline operations in the waving, picking, packing and shipping processes.•Responsible for developing all technology strategy. •Develop and manage the company’s IT roadmap.•Develop and manage cybersecurity and business continuity plans. •Manage external technology vendor and contractors on the delivery of key company initiatives.•Responsible for the planning and management of a $2.3 million IT OpEx/CapEx IT Budget for NA. -
Director Of ItForney Industries Mar 2021 - Dec 2021Fort Collins, Co, UsLeading distributor and Manufacturer of metalworking and welding products operating since 1932. Supports the automotive, aftermarkets, hardware, farm and ranch, do it yourself and industrial markets.• As a member of the Leadership Team for Forney I am responsible for managing the NA IT Department.• I manage external contractors for all Technical, Functional, and Security related projects on top of production support.• Responsible for managing and supporting the following technologies: Microsoft AX Dynamics 2012 R3 ERP/WMS, ORACLE NetSuite, Koerber (High Jump) WMS, Power BI, EDI VAN Integration, Sales mobile support tools, Infrastructure: Servers on premise and Azure Cloud, Domain Services AD, Cisco Meraki Network, Avaya Telephony, Telco connectivity, Cyber Security related tools: Cisco AMP, Barracuda spam filter, Firewalls and all end user tools (Adobe creative Cloud, Office 365, Zen Desk ITSM, etc.).• Responsible for all IT vendor related activities inclusive of new RFP’s, SOW reviews and contract negotiations.• Responsible for Change Management of all functional, technical and security related changes.
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Practice Director, ItNimbl, Techedge Group Mar 2019 - Aug 2020Milan, It• Responsible for service delivery across the Account Managed Services (AMS) Practice, involving services that range from Tier 1 Service Desk Support to Techno-Functional day to day ERP and Project Support. Customers include a range across several industries (Aerospace, Manufacturing, Health, Food, Pharmaceutical, professional sports, etc.).• Manage and track service delivery following key ITIL methodology leveraging Incident, Service Request, Change and Problem Management while meeting Service Level Agreements (response /resolution times).• Support Global customers partnering with oversees NIMBL operation to provide 24/7 support. • Key contributor to Customer’s IT Steering committee meetings, executive project and service briefings, road map planning and execution, partnering with customer’s PMO’s for Project delivery and periodic account reviews.• Develop IT standard operating procedures and process flows for delivery and assist with our customer’s IT support flows and processes. • Partner with CIO’s across our customer base to understand areas of opportunity, drive business improvement initiatives and facilitate project scoping and requirement gathering in the SAP ERP and supporting technologies space. • Oversee Onboarding and Resourcing of new customers to Managed Services practice. • Develop and execute knowledge transfer plans for smooth transition of responsibilities.• ITSM Tools system Integrations and management of the Service Desk Operations.• Provide Sales Support for project and managed services related activities. -
Director ItSunrise Medical Jul 2015 - Mar 2019Malsch / Heidelberg, De• Chair the IT steering committee meeting with North America Executive Management team to manage competing priorities, review status on current and upcoming new projects.• Managed the North America and Australia operations with $4.3 million-dollar OPEX/CAPEX IT Budget to ensure Annual Operating Plan goals are met. • Managed all service delivery related activities. Promoted systems availability initiatives with focus on reducing downtime.• Continued to manage ERP systems, new functionality evaluation, consolidation, upgrades and implementations leveraging SDLC methodologies to enable critical business processes.• Coordinated cross-functional teams to analyze, plan and execute proposed changes to applications or business processes.• Participated in Six Sigma events across Manufacturing facilities to promote/implement Lean Manufacturing/Kaizen/5S process improvement initiatives for waste elimination. • Managed all outsourced services for hosting, customer support, infrastructure and key service provided. • Established and monitored all SLA’s (Service Level Agreements) with IT partners and ensured contractual guidelines were followed.• Managed the Business Intelligence (BI) Team responsible for all key dashboards/reporting for the company. • Steered Change Management initiatives for application and infrastructure related changes. • Negotiated vendor agreements, review contracts and licensing for our tier ‘A’ applications (Oracle, IBM, QAD Precision, Kentico, DSI, Bottom Line and others).• Project Management of critical system roll outs throughout the entire company. Recent projects: OS Upgrade of an IBM system i-series mainframe housing the company’s ERP, Steer ESX server upgrade for remote facilities local services, participated in digitalization related projects that involve Internet of Things (IoT) initiatives, plan and executed migration of the NA Data Center from on premise to private cloud Colocation solution -
Sr. Applications ManagerSunrise Medical Feb 2009 - Jun 2015Malsch / Heidelberg, De• Managed the applications development and supported teams to ensure critical systems availability and deliver improved business initiatives. • ERP system consolidation, upgrades, and implementations including Order to Cash, Procure to Pay, Return to Credit, and HR.• Coordinated cross-functional teams on key projects that involve process/application improvements. • Manage all outsourced accounts and several key service providers. • Managed NA Data Center infrastructure team to ensure all key metrics and services provided where maintained to meet 24x7x365 business requirements. • Implemented and maintained Applications Change Management processes as well as manages all RFE’s (Request for Enhancements) utilizing the ITIL methodology and standard CM best practices.• Project Management of critical system rollouts throughout the entire company. Recent projects: replacement of an i-series mainframe system leveraging HA failover type tools, implemented a new release of order entry system, new product configuration tool for internal CSR’s and external customers that use the company’s B2B connectivity at the time. Upgraded ERP and corresponding ecosystem (all 3rd party tools that work with it).
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Global Enterprise Systems ManagerSunrise Medical Feb 2008 - Mar 2009Malsch / Heidelberg, De• Managed the Enterprise Systems Team responsible for ERP systems, e-Commerce apps, and all global third-party business applications.• Managed Global team of highly skilled technical Sr. Administrators supporting critical business functions on the following platforms: IBM AS400 i-series systems, UNIX based systems, Windows-based critical apps, Oracle Enterprise One (JD Edwards), MFG-PRO and progress databases, Escalate Blue Martini e-commerce products and Oracle Databases in different platforms.• Managed all infrastructure for the delivery of critical services in the NA Data Center.• Managed critical global projects: Implemented a JDE date stamp solution; eCommerce infrastructure upgrade project; Configured and installed new order entry system with a complete redundant infrastructure; AS400 i-series upgrade; ERP Service Pack updates.
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Sr. Systems Administrator - ArchitectSunrise Medical Jan 2005 - Jan 2008Malsch / Heidelberg, DeSupported and architected infrastructure solutions for all critical IT business improvement initiatives. The main focus was around e-commerce, SCM, and various integrations with the ERP system.• Key contributor of the Global Enterprise Team designing and supporting business-critical systems such as IBM iSeries/AS400 administration, SUN/Solaris and IBM/AIX administration to support the global web site, and custom B2B order management systems.• ITIL (IT Infrastructure Library) coordinator for Configuration and Change Management process.• Supported several Go-lives on major implementations of JD Edwards ERP solution.• Configured redundant html environments with Traffic Load Balancing devices (Redline and F5) • IT Project Management Roles: Team Lead - Global Configuration Management implementation; Technical Lead - Global ERP infrastructure readiness and implementation for ERP rollout; Project Lead - Wireless hand handle PDA Barcode scanner solution design and deployment; Process Improvement, Business and IT Lead Role - Implementation of a new shipping system and process that added value to the Supply Chain and eliminated waste; Project Lead - Implementation of EDI between Sunrise ERP system and brokers located in Mexico and the US.
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It Site Coordinator - AdministratorSunrise Medical Sep 1998 - Dec 2004Malsch / Heidelberg, De• Responsible for IT Department in Tijuana Mexico, Oshkosh WI and Baldwyn MS facilities that supported over 200+ end users and full manufacturing & engineering facilities.• Controlled IT local budget and all maintenance contracts. Responsible for the sourcing and deployment of all critical IT Infrastructure.• Managed all local IT service providers.• Responsible for all user systems Security (Active Directory, third party applications and ERP).• Supported iSeries/AS400 operations and administration. • Network and System Administration. Vendor management, connectivity support for all layer 3 devices, worked closely with the global network support team for any network related projects.• Controlled and managed hardware maintenance schedules for IT equipment.• Developed and implemented deployment process for Wireless hand handle devices.• Telecommunications and Network Support: Implemented all voice, data and video communications to multiple sites, supported all LAN/WAN network devices, coordinated local and remote Telecom Service providers, migrated WAN copper connectivity to microwave dish across the US-MX border, administration of dedicated private US-MX Voice and Data circuits (E1-T1 lines) and managed Siemens PBX phone system for move, add, changes, analog fax lines and digital extensions.• Developed and supported IBM 400 Query and Access SQL queries for Finance and Manufacturing operations.
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Systems AdministratorComair Rotron Aug 1997 - Aug 1998UsIT department coordinator and administration in general, supported platforms: HP UNIX, Windows NT, Novell under UNIX, and all networks infrastructure. Important project while working there: Novell to Win NT migration, Hardware upgrades for all sites including Servers, PC, and telecommunication devices
Jose Camacho Skills
Jose Camacho Education Details
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Tecnológico De MonterreyMba In It -
Universidad Autónoma De Baja CaliforniaInformation Systems And Bussiness
Frequently Asked Questions about Jose Camacho
What company does Jose Camacho work for?
Jose Camacho works for Forney Industries
What is Jose Camacho's role at the current company?
Jose Camacho's current role is VP of IT at Forney Industries.
What is Jose Camacho's email address?
Jose Camacho's email address is j.****@****ical.de
What is Jose Camacho's direct phone number?
Jose Camacho's direct phone number is +130321*****
What schools did Jose Camacho attend?
Jose Camacho attended Tecnológico De Monterrey, Universidad Autónoma De Baja California.
What skills is Jose Camacho known for?
Jose Camacho has skills like Business Intelligence, Jd Edwards, Ibm Iseries, Erp, Process Improvement, Project Management, Change Management, Sap, Disaster Recovery, Business Process Improvement, Itil, Project Portfolio Management.
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