Store Manager
Escondido, California
Drove total store results in sales, shrink, turnover, and payroll management. Owned workforce management processes, product life cycle, and asset protection of entire store. Compared success metrics, sales growth, shrink, reduction, turnover and payroll control.Developed associate retention strategies, personally demonstrated coaching to team members through selling behaviors, building customer loyalty and understanding how all roles work for the good of the team. Personally, executed… Show more Drove total store results in sales, shrink, turnover, and payroll management. Owned workforce management processes, product life cycle, and asset protection of entire store. Compared success metrics, sales growth, shrink, reduction, turnover and payroll control.Developed associate retention strategies, personally demonstrated coaching to team members through selling behaviors, building customer loyalty and understanding how all roles work for the good of the team. Personally, executed Talent Life Cycle, for direct reports and was accountable for execution of assigned team through selection/interviewing, on-boarding, coaching/performance management, succession, reward and recognition, and culture/engagement.Scheduled and lead performance management for direct reports and oversaw execution of assigned team. Executed all workforce management requirements, inspected associate availability, scheduling practices, and zoning of total store and approved associate requests off. Ensured processing payroll was scheduled to meet product flow demands and adjusted schedule appropriately; Primary owner of Asset Protection (AP), Lead execution of all store projects and compliance; including physical inventory, markdowns, re-tickets, and other non-selling related tasks; Determined operational and product life cycle planning for store and drove business growth though short term and long-term actions. Gained business insight by reviewing total store results daily, weekly and monthly and linking behaviors to actions; Upheld positive associate relations that lead to engagement in the brand and the team Show less