Cam Barnard Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Victoria, Bc

• Product life cycle management from strategic planning to tactical execution• Translation of high level feature sets into detailed product requirements• Hands-on liaison for development leads; maintaining understanding of product requirements• Product release planning, coordination and execution• Subject matter expert supporting product inquiries• Nurture and strengthen partner relationships and initiatives

Cowichan Valley, Bc

Victoria, Bc

PRODUCT MANAGER • Revitalized the company’s core product by providing the necessary vision and direction to identify and re-focus the business upon key market goals. The resulting product wowed our customers and resulted in a five-fold increase in sales the following quarter.• Initiated roadmapping efforts that provided a stable product plan allowing for positioning, marketing, and sales activities to begin prior to product releases.PRODUCT OWNER• Ensured consistent development velocity by removing obstacles to development and providing a well-groomed and prioritized backlog of user stories. Engaged with Agile software development teams through daily, hands-on participation.• Empowered developers to make decisions by imparting a goal-based understanding of what the user persona needed to do with the software and why.• Advocated and represented the customer’s goals throughout the development process to ensure the final software product was on-target, useful and desirable.PRODUCT DESIGNER• Applied goal-based and persona-driven design methodologies and UX interface principles to release new user interfaces that demonstrated clear market leadership over competitor’s solutions and dramatically shortened our sales cycles.PRODUCT EXPERT• Provided solution consulting, internal training, subject matter expertise, and troubleshooting assistance to sales, field applications specialist, technical service analyst, quality assurance and development groups to ensure the ongoing dissemination of product knowledge throughout the organization. CORPORATE LEADERSHIP• Utilized previous experience to staff and lead the company’s first customer service and quality assurance departments. This ensured existing quality issues were known and resolved, producing higher quality and more professional software releases thankfully appreciated by customers.• Introduced and championed best practices for documentation and requirements which focused and accelerated development efforts.

Nanaimo, Bc

CHANNEL MANAGER (foreign posting in Japan)• Accelerated the ramp-up and coordination of channel partner resources necessitated by significant growth. Equipped and trained the channel partner resulting in a self-sufficient sales and delivery channel. Retained all key customers in the region after a hardware component failure caused a major product setback.PRODUCT MANAGER• Gathered, prioritized, and documented product requirements to deliver new and improved product offerings. Identified and retired product modules that were not providing market value, allowing for the removal of technical complexity resulting in more efficient testing, delivery and training. ACCOUNT LEAD• Coordinated and led customer management, project management, requirements analysis, and development leadership for the successful delivery of a multi-year project ten times larger than anything the company had previously undertaken. SOFTWARE LEAD• Designed and developed multiple software components consistently recognized for their quality, on-time delivery, and maintainability. Conducted field visits to troubleshoot and resolve complex deployment issues with a 96% single-visit resolution rate.

Nanaimo, Bc

• Exceeded expectations for the design, development, documentation and delivery of a significant software interface enabling on-time fulfillment of a major customer contract.

Education record

• Optimal Product Management - 280 Group, 2021 • Dare to Lead training, 2021 • Toastmasters Advanced Communicator Gold training, 2014 •.

M.A., Mentoring, Gpa 4.0/4.0

Diploma, Computer Systems Technology, Gpa 4.2/4.0

B.A., Communications, Gpa 3.55/4.0