Cambrie Reed Email & Phone Number

Ascension Parish, Louisiana, United States

• Led cross-functional teams to deliver multi-million dollar IT projects on time and within budget.• Implemented internal process improvements to optimize project efficiency and resource utilization resulting in substantial cost savings, showcasing a strategic approach to achieving business objectives.• Orchestrated and led a successful IT infrastructure remodel, expanding the maximum workload by 1.5 times the previous setup. Demonstrated project planning and leadership skills.• Systematized a bottleneck process, resulting in a remarkable 70% reduction in time while adapting seamlessly to policy changes. Proven ability in process optimization for increased efficiency.• Spearheaded the documentation of shop procedures, creating a comprehensive manual and knowledge base to reorganize employee training. Highlighted skills in documentation and training program development.• Successfully reduced and maintained the error rate from 23% to below 2%, resulting in significant cost savings of $45 per re-dispatch. Demonstrated attention to detail and commitment to quality assurance.

Baton Rouge, Louisiana, United States

• Leveraged JMP Pro to wrangle and preprocess a substantial dataset with over a decade of survey responses, demonstrating proficiency in advanced data analytics techniques such as handling missing data, removing outliers, and binning variables.• Researched methods to overcome imbalanced classification challenges, resulting in the construction of predictive models surpassing the naïve rule with an impressive accuracy of over 93%, showcasing a strong foundation in predictive modeling.• Analyzed a variety of regression, tree, and ensemble models, strategically identifying the most suitable approaches for the business objective of scoring recent survey responses, indicating expertise in model analysis and selection.• Applied business intelligence (BI) technologies such as Tableau to transform complex datasets into clear and effective reports, facilitating quick and informed decision-making. Proficient in translating data insights into actionable business intelligence.• Demonstrated the ability to communicate complex data insights effectively by utilizing BI technology, ensuring that decision-makers can quickly understand and act upon the findings, emphasizing strong

Baton Rouge, Louisiana, United States

• Resolved a variety of software, hardware, and networking issues through comprehensive diagnosis and troubleshooting, utilizing phone, email, remote desktop, and face-to-face communication channels.• Supported a broad user base exceeding 12,000, spanning faculty, staff, students, and diverse facilities like residential halls and labs.• Fostered seamless collaboration with cross-functional teams to address and escalate complex issues, ensuring timely resolution and enhancing overall organizational effectiveness.

Donaldsonville, Louisiana, United States

• Systematically diagnosed and resolved hardware issues across laptops, desktops, tablets, print accessories, and peripherals, showcasing technical troubleshooting proficiency.• Successfully orchestrated the setup and software reimaging of over two dozen computer labs, workspaces, and classroom A/V lecterns, demonstrating meticulous project coordination and management skills.• Instrumental in the refurbishment initiative, diagnosing and repairing over 1,000 Dell Laptops to meet certified standards for resale, exhibiting a keen eye for detail and quality assurance.

Master Of Science In Analytics, Business Administration And Management, General

Project Team Experience: • MSA Practicum: Produced and demonstrated a Tableau dashboard of KPIs, utility usage, and inefficiencies..

Graduate Certificate In Analytics, Data Modeling/Warehousing And Database Administration

Bachelor Of Science In Information Systems & Decision Sciences; Minor In Business Analytics, Business, Management, Marketing, And Related Support Services

Activities and Societies: : • Association of Information Technology Professionals (AITP) • Student Real Estate Association (SREA) • LSU.