Camelia Voinea

Camelia Voinea Email and Phone Number

Quality Assurance Analyst @ Societe Generale
paris, île-de-france, france
Camelia Voinea's Location
Craiova, Dolj, Romania, Romania
Camelia Voinea's Contact Details

Camelia Voinea work email

Camelia Voinea personal email

n/a
About Camelia Voinea

Camelia Voinea is a Quality Assurance Analyst at Societe Generale.

Camelia Voinea's Current Company Details
Societe Generale

Societe Generale

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Quality Assurance Analyst
paris, île-de-france, france
Website:
societegenerale.com
Employees:
46726
Camelia Voinea Work Experience Details
  • Societe Generale
    Quality Assurance Analyst
    Societe Generale May 2022 - Present
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  • Telus International
    Customer Experience Analyst
    Telus International Jan 2018 - May 2022
    Evaluate agents activity with regard to quality and customer service.Training and calibration sessions, support in real time, feedback and focus group sessions provided.Close collaboration with Operational department with focus on identifying and implementing initiatives to drive up Customer Satisfaction.
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  • Telus International
    Subject Matter Expert (Sme) Senior
    Telus International Jan 2016 - Feb 2018
    Craiova, Dolj, România
    I leaded the team to performance in order to achieve the targets.I made decisions and implemented action plans.I demonstrated poblem solving skills by great organizational and analytical skills.I was team oriented person with proactive attitude, striving for integrity and trust.
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  • Telus International
    Call Center Agent
    Telus International Jan 2013 - Jan 2016
    Craiova, Dolj, România
    I promoted products and services and I also provided support for complex situations that were happening for a big retailer.Active listening, understanding clients needs and empathizing, helped me to reach the KPi's.
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Camelia Voinea Education Details

Frequently Asked Questions about Camelia Voinea

What company does Camelia Voinea work for?

Camelia Voinea works for Societe Generale

What is Camelia Voinea's role at the current company?

Camelia Voinea's current role is Quality Assurance Analyst.

What is Camelia Voinea's email address?

Camelia Voinea's email address is ca****@****cib.com

What schools did Camelia Voinea attend?

Camelia Voinea attended Universitatea Din Craiova, Universitatea Din Craiova, Universitatea Din Craiova, Liceul De Arta Marin Sorescu.

Who are Camelia Voinea's colleagues?

Camelia Voinea's colleagues are Aurore Montagne, Chiraz Bougoffa, Frédéric Boulila, Manoj Kc, Shéhérazade Lecoq, Karen Porter, Valentine B..

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