Nso Digital Specialist
CurrentManagement of eCommerce integration requests with proprietary softwareAdvising and guiding customers towards the integration solution that best suits their needs based upon the following steps:1. Providing necessary information to interested customers2. Solving customers’ problems and doubts5. Assisting with implementation of recommended integration solutions7. Teaching clients how to use the solution and facilitating the resolution of issues8. Permanently improving organizational effectivenessSupport and resolution of level 1 incidents and escalation to level 2Management of requests for new functionalitiesTrainings to the franchisee network on eCommerce integration solutions