Roxana - Camelia Georgescu Email & Phone Number

London, United Kingdom

Provide 24/7 expert knowledge on complex safeguarding concerns to LAS crews and healthcare professionals, following operational guidance, protocols, and policies.Manage safeguarding referrals, using expertise to question referrers and handle complex and sensitive information, and communicate concerns confidentially to local authorities, often in distressing situations requiring negotiation and collaboration.Use detailed knowledge of neonatal services across London, Kent, Surrey, and Sussex to support healthcare professionals in acute trusts with the transfer of premature babies, prioritising options for transfer and coordinating activities with NTS transfer teams.Facilitate negotiation between referring and potential receiving units, coordinate emergency transport, and maintain comprehensive records of actions and communication.Manage district nursing services in designated areas, being the out of hours access point for patients, and providing duty nurses with necessary information for decision-making.Assess and record critical care capacity across specialties, ensuring optimal resource allocation for patient needs.Contribute to effective response strategies during major incidents in London

Manage inquiries, proactively propose solutions, and ensure smooth program execution as the program first point of contact.Develop and maintain internal and external program communications, produce impactful documents and presentations, and manage program records.Provide critical support to the program manager by coordinating planning, scheduling, and progress monitoring for program and project boards.Facilitate project planning and implementation reviews, coordinate meetings, events, and workshops, and provide updates on work package progress.Build strong relationships with stakeholders at all levels, facilitate effective communication, and manage conflicting priorities to achieve program goals.Develop and implement innovative administrative and project control systems, ensuring seamless program operations.Support program members, provide induction and training, and manage administrative staff, oversee recruitment, personal development, and training.Ensure budgetary compliance by managing budgets, analysing leave and sickness data, coordinating procurement processes, and liaising with finance partners.

London, United Kingdom

Initiate, coordinate and deliver community connections projects, collaborating with team members, external stakeholders, commissioners, and NHS providers to ensure project implementation and effective management.Manage Community Connections project aspects like recruitment, staff guidance and supervision, record-keeping, audits, safeguarding, budget control, and stakeholder relationships.Assist with training frontline staff in IT systems, GDPR and Data Protection.Coordinate risk assessments and management plans, develop person-centred support plans for service users, and supervise community support workers and student placements.Develop cross-project initiatives, share best practices, and ensure integrated support services.Organise project meetings, produce reports, and follow up on actions, adjusting plans to accommodate changing priorities.Data analysis and efficiency improvement initiatives.Collaborate with the external finance partner to manage the project budget, monitor spending, and ensure financial viability.Oversee the internal billing process management, and error correctionSupport project evaluation and audit, establish trust-based relationships with members, and encourage community involvement.Participate in organisational development, research, fundraising, and bid writing.

London, Greater London, United Kingdom

London, Greater London, United Kingdom

London, United Kingdom

Create and maintain accurate documentation, analyse data, and produce reportsEnsure accurate completion of forms by collaborating with medical staff and timely referrals to appropriate community organizations.Provided administrative support, and act as the single point of contact for the Discharge Support Team and Safeguarding Adults.Coordinate new starters, arrange systems access, IT permissions, security pass requests, and prepare induction schedules.Register internal and external collaborators for meetings and manage calendars for Safeguarding Leads and Discharge Lead.Audit patient information data, and maintain an accurate database system.Provide administrative support for Deprivation of Liberty Safeguarding (DoLS), Mental Capacity Assessment (MCA), Best interest decisions, and IMCA process and policies.

Southampton, United Kingdom

Coordinate and manage discharges for selected medical words in a proactive manner, ensuring timely and safe transitions for patients.Collaborate with the care team, next of kin, and external agencies (Care Homes, Nursing Homes, CCGs, Local Authorities) to address complex patient needs identified during admission.Initiate discharge plans promptly after admission and facilitate timely and safe discharges.Work closely with local authorities and social services to support patients and families with discharge planning, aiming to prevent readmissions.Complete and send Assessment and Discharge Notices and confirm care packages before patient discharge.Collaborate with the multidisciplinary team to develop, implement, monitor, and amend realistic discharge plans.Advocate for patients when appropriate.Provide training on the complex discharge database (Apex) to healthcare professionals and use IT skills to improve database performance and information quality.

Sibiu County, Romania

Identified, initiated, planned, and executed telecom and IM&T projects from start to finish, ensuring on-time and within-budget completion.Developed tailored solutions to fit customer requirements, coordinating internal resources effectively.Developed strong team collaboration with engineers, technicians, and contractors to ensure project completion according to the required specifications and standards.Partnered with key stakeholders (CEOs, CIOs, Channel Partners) to develop and deliver tailored solutions, achieving significant business growth.Monitored project schedules, budgets, and staff activities to maintain adherence to timelines and budget constraints.Coordinated with internal departments and external contractors to deliver IT and unified communication projects, meeting all specifications and company standards.Built and maintained strong relationships with clients, suppliers, and other strategic partners.Identified business opportunities by understanding customer needs and industry trends.Developed innovative solutions to meet customer requirements, maximizing service value and revenue generation.Worked collaboratively with vendors to integrate new technologies and ensure compatibility with existing systems.Monitored customer satisfaction and proactively addressed any concerns.Proactively recommended new product development based on market analysis and customer feedback.Managed and grew assigned portfolios, delivering optimal communication services and integrated solutions.Defined and achieved KPIs aligned with strategic goals, including those focusing on top-tier partners and distributors.Forecasted business performance and built sales pipelines to ensure future growth.Consistently exceeded team sales targets.

Bucuresti

Main entry point for all client-related issues – Helpdesk.Management of all client-related issues; coordinate resolution of all issues.Proactive behavior in finding resolution for one-off helpdesk requests.Coordination of all processes influencing the general degree of the company client satisfaction.Input data into the CRM system.Update and maintain all the required information about the company clients.Maintain permanent communication with clients to maximize client satisfaction.Detect new opportunities for increasing the value perceived by clients of our service. Maintain permanent relations with all other departments interacting with the company's clients.Prepare the billing cycle in time and with high accuracy, paying attention to billing exceptions.Generate and review reports from the internal CRM system, analysing large volumes of call data for various organizations. Categorize call information into local, long-distance, and international calls, with further segmentation based on specific international areas. Interpret analysis to detect discrepancies between call patterns and negotiated pricing plans. Make adjustments to the billing system to ensure accurate charges for customers based on findings. Provide valuable data to wholesalers for negotiating contracts with contact centre customers.Define, apply, and continuously improve the collection process, with the aim of collecting revenues on time and maintaining a proper relationship with clients.

Prince2, Project Management, Practitioner

Business Management

Bachelor Of Business Administration - Bba